topic Re: Forgot password in Get Support

Forgot password

Dawsonpf — Wed, 05 Jan 2022 12:49:14 GMT

I forgot my password. Went through the steps to reset my password. But no email have arrived.

Re: Forgot password

Triguy — Fri, 01 Nov 2019 16:53:56 GMT

Submit a ticket to a moderator by clicking on the question mark on the bottom right.

Re: Forgot password

GR — Fri, 01 Nov 2019 16:54:05 GMT

@Dawsonpf sometimes it can take a few hours, also check your spam or junk mail folder!

Re: Forgot password

Dawsonpf — Fri, 01 Nov 2019 16:56:42 GMT

I requested the password yesterday. Look and in my junk mail. Nothing. Everything else shows up in my life mail from public.

Re: Forgot password

CS_Agent — Fri, 01 Nov 2019 17:05:03 GMT

Hi @Dawsonpf

I am happy to help, before I can do that, I recommend you to use the link below and access SIMon and create a ticket so I can offer you further assistance.

https://www.publicmobile.ca/en/qc/get-help

Bogdan_S

Re: Forgot password

PAULRANG18 — Fri, 01 Nov 2019 17:08:33 GMT

Contact moderator by clicking ?, bottom right, and following instructions.

Re: Forgot password

Luddite — Mon, 11 Nov 2019 20:26:23 GMT

@CS_Agent wrote:
Hi @Dawsonpf

I am happy to help, before I can do that, I recommend you to use the link below and access SIMon and create a ticket so I can offer you further assistance.

https://www.publicmobile.ca/en/qc/get-help

Bogdan_S

@Bogdan_S Suggest you give more useful directions on how to submit a ticket. At a minimum point posters to Simon's ?, or this link:https://publicmobile.ca.ada.support/chat/

Thanks.

Re: Forgot password

A_gebremedhen19 — Sat, 11 Apr 2020 22:17:33 GMT

I want to go see my account can u sand me please

Re: Forgot password

computergeek541 — Sun, 12 Apr 2020 05:02:31 GMT

@A_gebremedhen19 wrote:
I want to go see my account can u sand me please

If you have forgotten your password and you the reset option does not work, please use the instructions provided in the message immediately before yours to open a ticket.