topic Re: Took sim out in Get Support

Took sim out

GeoffO1 — Wed, 05 Jan 2022 12:49:02 GMT

Hello.
my wife and I are in Turkey for another month. We bought SIM cards to put into our devices, and for some reason our devices were locked (shouldn't have been). Anyways.., we put back in our public mobile sims, and now we cannot activate our devices, since public mobile doesn't have coverage here. (No imessage) Are we hooped until we get back to where we have coverage? (I know we can use WhatsApp as well)

I receive iMessages regularly and hoped to continue to get them for work and friends.

Re: Took sim out

Dunkman — Fri, 01 Nov 2019 13:24:59 GMT

@GeoffO1

You should be fine when you come back to Canada where there is PM service.

You should try to reboot with the PM SIM card inside the phone.

Have you tried connecting to Wifi, then your imessage should work.

Re: Took sim out

s_shard — Fri, 01 Nov 2019 13:35:31 GMT

When did you first get your Public a Mobile plan? All phone plans activated after December 2017 should not lock your phone to a carrier.

Here’s a link on how to unlock your Public Mobile phone:

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-to-unlock-my-public-mobile-cellphone/td-p/239961

Re: Took sim out

buchii — Fri, 01 Nov 2019 13:50:15 GMT

PM sim unlock is 1234. Try that.

You should be able to receive messages, but you will not be able to send messages or make phone calls or use mobile data.

Re: Took sim out

Dunkman — Fri, 01 Nov 2019 14:01:35 GMT

@buchii wrote:
PM sim unlock is 1234. Try that.
You should be able to receive messages, but you will not be able to send messages or make phone calls or use mobile data.

A small error. Outside Canada and US, you will not be able to receive texts at all internationally. If Wifi, you can use imesssage, whats up, etc.

Re: Took sim out

PAULRANG18 — Fri, 01 Nov 2019 15:22:20 GMT

Unfortunately, there are no International roaming plans offered by PM. Only to the US.

Re: Took sim out

GeoffO1 — Fri, 01 Nov 2019 16:14:18 GMT

iMessage won't return on wifi..., that's my issue. When I go into my settings, under iMessage, the number isn't connecting to the phone. Wondering if it won't until return to Canada. 🤷🏼‍♂️

Re: Took sim out

GinYVR — Fri, 01 Nov 2019 16:54:51 GMT

@GeoffO1There is a good chance that your phone is being actively filtered by Turkey that's why you can't connect to Apple Messages. They do have censorship.

Re: Took sim out

Luddite — Mon, 11 Nov 2019 20:05:44 GMT

@GeoffO1 wrote:
iMessage won't return on wifi..., that's my issue. When I go into my settings, under iMessage, the number isn't connecting to the phone. Wondering if it won't until return to Canada. 🤷🏼‍♂️

I know it's late to try and help you with this problem. If you are still wishing to use iMessage only on wifi go to Settings >> Messages >> iMessage ON, Send as SMS ON >> Send & Receive: uncheck everything except for your Apple account email address. This will force all iMessages to route via your Apple account.