topic Re: Call forwarding in Get Support

Call forwarding

Grimmace — Wed, 05 Jan 2022 12:48:46 GMT

Is there a cost to use the call forwarding feature? And if so what is the cost? Thank you in advance.

Re: Call forwarding

dabr — Fri, 01 Nov 2019 00:58:11 GMT

@Grimmace wrote:
Is there a cost to use the call forwarding feature? And if so what is the cost? Thank you in advance.

PM plans are prepaid so there is no other costs or overages. You can look at this link for more information on calling features: https://www.publicmobile.ca/en/bc/get-help/articles/call-forwarding

Re: Call forwarding

ChuckYeah — Fri, 01 Nov 2019 01:02:37 GMT

@Grimmace If you have an unlimited outgoing calling plan, there are no charges to worry about. If you have a limited outgoing plan, it will use your minutes and you may run out quicker, but still no charges.

Re: Call forwarding

Grimmace — Fri, 01 Nov 2019 01:03:40 GMT

Thank you

Re: Call forwarding

cellphoneuser1 — Fri, 01 Nov 2019 02:20:03 GMT

@Grimmace wrote:
Is there a cost to use the call forwarding feature? And if so what is the cost? Thank you in advance.

Also, you can only forward calls to another Canadian phone number.

Re: Call forwarding

ljdemont — Fri, 01 Nov 2019 03:08:55 GMT

https://www.publicmobile.ca/en/on/get-help/articles/call-forwarding

Re: Call forwarding

darlicious — Fri, 01 Nov 2019 11:15:23 GMT

@cellphoneuser1 wrote:
@Grimmace wrote:
Is there a cost to use the call forwarding feature? And if so what is the cost? Thank you in advance.
Also, you can only forward calls to another Canadian phone number.

@cellphoneuser1 You brought up a feature I was wondering about...if you have a US calling plan or add on can you not call forward to a US number? As long as your phone is in Canada?

Re: Call forwarding

darlicious — Fri, 01 Nov 2019 11:24:13 GMT

@Grimmace Every time I see your username I look at your avatar and want to see the actual Grimmace. I can just see his purple head....i wish we could design our own avatars in that regard. I've had my cartoon character for over 30 years but she's in name only here. If the moderators can add pics why can't we add caricatures or other icons or avatars?

Anyhow it makes me laugh every time...so please hang out.

Re: Call forwarding

cellphoneuser1 — Sat, 02 Nov 2019 04:34:33 GMT

@darlicious wrote:
@cellphoneuser1 You brought up a feature I was wondering about...if you have a US calling plan or add on can you not call forward to a US number? As long as your phone is in Canada?

No. Just Canadian numbers.

Re: Call forwarding

Jamschmok — Fri, 30 Apr 2021 15:08:38 GMT

On limited plans it will use minutes... Is it one for one or is it one minute for a forward?

Example, A call comes in to PM number and forwards to 123456, The call lasts 5 minutes at the 1 2 3 4 5 6 number.

Is user charged one minute for the forward and the minutes are accrued on the 1 2 3 4 5 6 number or is user charged 5 minutes in PM

Re: Call forwarding

Triguy — Fri, 30 Apr 2021 15:12:57 GMT

@Jamschmok

Talk minutes are counted whenever you make or receive calls on your phone. Talk time is calculated from the start of a call to when it is disconnected, and includes ring time and call routing. Total call time is always rounded up to the nearest minute. Please note that calls to voicemail and forwarding calls will use plan minutes.

Re: Call forwarding

Anonymous — Fri, 30 Apr 2021 15:17:17 GMT

@Jamschmok : Officially, call forwarding consumes minutes. But people experience otherwise. So it's subject to change at any time without notice.

Triguy has mentioned how the minutes would be counted.

Re: Call forwarding

Darougar — Tue, 27 Jul 2021 10:17:33 GMT

Can you tell me how to cancel call forwarding?

Re: Call forwarding

darlicious — Tue, 27 Jul 2021 10:20:53 GMT

@Darougar

These are courtesy of our resident expert @Nezgar

So.. here's the commands you can dial:

Query conditional no answer forward: *#61#

Set conditional no answer forward: *61*xxxyyyzzzz#

Reset conditional no answer forward back to Public Mobile Default: ##61#

Query conditional unreachable forward: *#62#

Set conditional unreachable forward: *62*xxxyyyzzzz#

Reset conditional unreachable forward back to Public Mobile Default: ##67#

Query conditional busy/decline forward: *#67#

Set conditional busy/decline forward: *67*xxxyyyzzzz#

Reset conditional busy/decline forward back to Public Mobile Default: ##67#

(Set or reset all three of the above at the same time using 004 instead of 61/62/67)

And lastly:

Query unconditional forward: *#21#

Set unconditional forward: *21*xxxyyyzzzz#

Reset unconditional forward back to inactive: ##21#