topic Re: Do I get slow data after my date amount is over. in Get Support

Do I get slow data after my date amount is over.

Peachypineapple — Wed, 05 Jan 2022 12:47:45 GMT

Eg: I have 250 MB as I have autopay, so after my 250 MB gets over can I still use mobile data but at slow speeds or it completely shuts off my data, or they start charging me for my usage??

Re: Do I get slow data after my date amount is over.

popping — Wed, 30 Oct 2019 03:05:06 GMT

@Peachypineapple wrote:
Eg: I have 250 MB as I have autopay, so after my 250 MB gets over can I still use mobile data but at slow speeds or it completely shuts off my data, or they start charging me for my usage??

Your data will stop working after using all your 250MB data.

PM does not have unlimited data at slow speed after using all monthly data allotment.

Re: Do I get slow data after my date amount is over.

popping — Wed, 30 Oct 2019 03:00:51 GMT

@Peachypineapple

Options to get more data:
1. If your current data limit does not meet your 30 days' need, you may change a plan with more data. You can do the plan from self-serve. You get your data back immediately with plan change.
2. If you need to create a moderator support ticket using the ? button at the bottom right hand corner of this page. Moderator wait time is 2 - 3 days. If your next renewal date is 2 - 3 days away, you may just on data diet for a few days until after renewal.
3. You can buy data add-ons $30 1GB data or $10 200MB data. Expensive option

Re: Do I get slow data after my date amount is over.

Master2000 — Wed, 30 Oct 2019 03:11:57 GMT

Chatr has unlimited data 64kbps
Lucky Mobile has unlimited data 128kbps
But you can't really use (browse) Internet at those speed.

Re: Do I get slow data after my date amount is over.

cellphoneuser1 — Wed, 30 Oct 2019 03:52:39 GMT

@Master2000 wrote:
Chatr has unlimited data 64kbps
Lucky Mobile has unlimited data 128kbps
But you can't really use (browse) Internet at those speed.

Almost everyone has unlimited now except Public.

Re: Do I get slow data after my date amount is over.

geopublic — Wed, 30 Oct 2019 04:42:04 GMT

@Peachypineapple Unfortunately it completely shuts off.☹️

Re: Do I get slow data after my date amount is over.

will13am — Wed, 30 Oct 2019 10:45:29 GMT

@Master2000 wrote:
Chatr has unlimited data 64kbps
Lucky Mobile has unlimited data 128kbps
But you can't really use (browse) Internet at those speed.

Not true. It's not business as usual but you will be able to limp along until month end. I hope we will see some form of augmented data soon. Soon may mean when enough customers vote with their feet.

Re: Do I get slow data after my date amount is over.

srlawren — Wed, 30 Oct 2019 20:22:10 GMT

@will13am wrote:
@Master2000 wrote:
Chatr has unlimited data 64kbps
Lucky Mobile has unlimited data 128kbps
But you can't really use (browse) Internet at those speed.
Not true. It's not business as usual but you will be able to limp along until month end. I hope we will see some form of augmented data soon. Soon may mean when enough customers vote with their feet.

@will13am I would agree with @Master2000 that those speeds are basically unusable for browsing. This was confirmed recently by @Knockali over here: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Now-that-both-Lucky-and-Chatr-have-unlimited-data-when-do-you/m-p/445261/highlight/true#M55909

Re: Do I get slow data after my date amount is over.

jor123 — Thu, 31 Oct 2019 14:26:06 GMT

@Master2000 wrote:
Chatr has unlimited data 64kbps
Lucky Mobile has unlimited data 128kbps
But you can't really use (browse) Internet at those speed.

It would work ok for light / text only browsing on mobile.

Re: Do I get slow data after my date amount is over.

Knockali — Mon, 09 Dec 2019 05:43:11 GMT

I was expecting PM to match lucky's unlimited data offer but instead they offered 1 GB add on and 400 long distance minutes. May be they don't want to be followers.