topic Re: Galaxy A90 in Get Support

Galaxy A90

Sheyjang — Wed, 05 Jan 2022 12:47:13 GMT

Hi everyone, I buy a new phone (Samsung Galaxy A90) online at the Samsung website.
Can you tell me why you do not support a Samsung Galaxy A90. This is a brand new phone

Re: Galaxy A90

Triguy — Tue, 29 Oct 2019 18:43:00 GMT

It should be compatible with PM if it is the global version.

https://m.gsmarena.com/samsung_galaxy_a80-9659.php

Re: Galaxy A90

geopublic — Tue, 29 Oct 2019 19:01:21 GMT

@Sheyjang Not sure what Samsung website it was but it couldn't be the Canadian website since that phone is not available. According to the specs that phone will work on 3G but is missing some of the 4G bands to have complete coverage.

Re: Galaxy A90

popping — Tue, 29 Oct 2019 19:23:46 GMT

@Sheyjang wrote:
Hi everyone, I buy a new phone (Samsung Galaxy A90) online at the Samsung website.
Can you tell me why you do not support a Samsung Galaxy A90. This is a brand new phone

Agree. It is so new that it is not listed on https://www.samsung.com/ca/

Check the frequency bands it supports against the bands used by PM.

Please note that PM uses 3G for phone calls.

Re: Galaxy A90

computergeek541 — Tue, 29 Oct 2019 19:51:01 GMT

@Sheyjang wrote:
Hi everyone, I buy a new phone (Samsung Galaxy A90) online at the Samsung website.
Can you tell me why you do not support a Samsung Galaxy A90. This is a brand new phone

Public Mobile does not approve or dissaprove phones for use here. The conpatibility checker is ony meant as a guideline. A phone can be compatible but not on the list.

More important than the phone being on the compatibilities checker's list are the frequency and network types. A phone must have at least HSPA 850 (band 5) or 1900MHz (band 2) to work for voice.

Re: Galaxy A90

geopublic — Tue, 29 Oct 2019 23:28:22 GMT

@popping wrote:

Edit: The A90 supports the following bands:

4G/LTE: B4 (1700/2100 AWS 1), B5 (850), B7 (2600) missing 1900Mhz and 700Mhz

HSPA: B2 (1900), B5 (850)

Re: Galaxy A90

popping — Tue, 29 Oct 2019 20:11:09 GMT

@geopublic wrote:
@popping wrote:

4G/LTE: B4 (1700/2100 AWS 1), B5 (850), B7 (2600) missing 1900Mhz and 700Mhz

HSPA: B2 (1900), B5 (850)

That is a screenshot from SIMon. What do you means by missing 1900Mhz and 700Mhz.

These 2 frequencies are shown on the screenshot.

Re: Galaxy A90

srlawren — Tue, 29 Oct 2019 22:40:41 GMT

@computergeek541 wrote:

More important than the phone being on the compatibilities checker's list are the frequency and network types. A phone must have at least HSPA 850 (band 5) or 1900MHz (band 2) to work for voice.

@computergeek541 it's not really an "OR" here, it's an "AND". Technically you could get by with one or the other in some areas but for best coverage you need both these UMTA/W-CMDA frequencies (850MHz and 1900MHz)

Re: Galaxy A90

geopublic — Tue, 29 Oct 2019 23:26:16 GMT

@popping the missing refers to the A90 not your post.

Re: Galaxy A90

computergeek541 — Tue, 29 Oct 2019 23:32:46 GMT

@srlawren wrote:
@computergeek541 wrote:

More important than the phone being on the compatibilities checker's list are the frequency and network types. A phone must have at least HSPA 850 (band 5) or 1900MHz (band 2) to work for voice.
@computergeek541 it's not really an "OR" here, it's an "AND". Technically you could get by with one or the other in some areas but for best coverage you need both these UMTA/W-CMDA frequencies (850MHz and 1900MHz)

I used "or" because it could work as you were saying with one. There is also an increased possibility that there could be no signal. I believe that I have read about the lack of one or the other completely in some regions.