topic Re: switching phone numbers in Get Support

switching phone numbers

Theform2012 — Wed, 05 Jan 2022 12:45:58 GMT

I have two phone lines with public mobile. both are under my name. I recently upgraded a plan with a data upgrade offer. I just realized I upgraded the wrong phone. the offer isnt available anymore. is there a way to switch phone numbers within public mobile accounts?

Re: switching phone numbers

ChuckYeah — Mon, 28 Oct 2019 09:54:44 GMT

No, not within self serve anyway. You could contact a moderator and see if they will adjust the accounts to reflect the proper plans.

That being said, if you signed up for a NEW account to get the bonus, you will have no luck converting an existing plan to a NEW plan under these conditions.

Re: switching phone numbers

darlicious — Mon, 28 Oct 2019 10:41:02 GMT

@Theform2012 wrote:
I have two phone lines with public mobile. both are under my name. I recently upgraded a plan with a data upgrade offer. I just realized I upgraded the wrong phone. the offer isnt available anymore. is there a way to switch phone numbers within public mobile accounts?

@Theform2012 Do you use both phones or is there two people with phone numbers linked to them? You could swap SIM cards.

Re: switching phone numbers

computergeek541 — Mon, 28 Oct 2019 17:32:37 GMT

@Theform2012 wrote:
I have two phone lines with public mobile. both are under my name. I recently upgraded a plan with a data upgrade offer. I just realized I upgraded the wrong phone. the offer isnt available anymore. is there a way to switch phone numbers within public mobile accounts?

Sorry, but Public Mobile will not switch plans/phone number between accounts.