topic Re: Usage History in Get Support

Usage History

ToKit — Wed, 05 Jan 2022 12:45:47 GMT

I am new to Public Mobile.

I have just found out that the information on my usage history is wrong. I have never sent any SMS message to UK but it listed I sent couple message to the same number.

That's no cost have been charged. I only want to get it right and see what's going on.

Thanks

Re: Usage History

popping — Mon, 28 Oct 2019 03:08:03 GMT

iPhone or Android phone sends text message to somewhere after changing SIM card of different provider.

Re: Usage History

will13am — Mon, 28 Oct 2019 03:08:38 GMT

@ToKit, check your installed apps that have SMS access. It could be an app that sent the message.

Re: Usage History

Daps — Mon, 28 Oct 2019 03:39:59 GMT

That's correct. Maybe you didn't send that text yourself, but your phone did.
The usage history is rarely wrong in these cases.
One or more of your apps has permission to send sms.

You have to pay attention when you are installing apps and signing off on the terms of service, a lot of those apps ask for this and that. Just watch out for the ones that want access to your bank account, microphone, photo album, etc.