topic Re: Lost Phone - Replacement SIM in Get Support

Lost Phone - Replacement SIM

Alejandra — Wed, 05 Jan 2022 12:45:45 GMT

Hi - My daughter's cellphone was lost. I saw some old information online that said PM would send a replacement SIM free of charge if I e-mailed them. I e-mailed quite some time ago to request, but didn't receive a response. Does anyone know if it is still possible to get a replacement SIM for a lost phone free of charge or do I need to go and buy another? Thanks!

Re: Lost Phone - Replacement SIM

Dunkman — Mon, 28 Oct 2019 02:16:02 GMT

@Alejandra

There is no offical policy of free SIM card sent to PM if you lost your phone/SIM.

It is easier and quicker just to buy another new one in store or buy another online either via this website or Amazon.ca.

Re: Lost Phone - Replacement SIM

hairbag1 — Mon, 28 Oct 2019 02:21:36 GMT

I'd suggest you get your sim somewhere other than Walmart as they may try to sell you something you don't need. If you just need a replacement sim card...you shouldn't need a whole new plan.

Re: Lost Phone - Replacement SIM

popping — Mon, 28 Oct 2019 02:25:38 GMT

@Alejandra

After getting a new PM SIM card, login to her PM self-serve account and select [Plan and Add-Ons] --> [Change SIM card] to change your account to replace the lost SIM card to the new SIM card. It is that easy.

Re: Lost Phone - Replacement SIM

will13am — Mon, 28 Oct 2019 03:12:10 GMT

The free SIM card days are long gone. They used to have a gimmick where you can supposedly trade something useless for a SIM card. I managed to get a t-shirt plus SIM card through this program just before it closed.

https://www.iphoneincanada.ca/carriers/public-mobile-sim-swap/

Re: Lost Phone - Replacement SIM

lukevader — Mon, 28 Oct 2019 03:16:09 GMT

Right now you can get a sim on amazon.ca for 7.69 with free prime shipping. Great deal cause its $10 at the stores