topic Re: Transfer Telephone Number in Get Support

Transfer Telephone Number

ljdemont — Wed, 05 Jan 2022 12:44:09 GMT

I have transferred my exisiting phone number from another provider over to Public Mobile today. How long should I wait to contact the old provider to cancel my plan/line there?

Re: Transfer Telephone Number

Daps — Fri, 25 Oct 2019 20:35:06 GMT

Your old plan will cancel automatically when the transfer is complete.

Re: Transfer Telephone Number

GR — Fri, 25 Oct 2019 20:36:03 GMT

@ljdemont usually when you port your number it closes the old account! If your old number works on your public mobile phone and you got the text saying your port is complete then your old account should be closed

Re: Transfer Telephone Number

cellphoneuser1 — Sat, 26 Oct 2019 02:44:31 GMT

@ljdemont wrote:
I have transferred my exisiting phone number from another provider over to Public Mobile today. How long should I wait to contact the old provider to cancel my plan/line there?

Don't contact the old provider to cancel. If you do, the number port will fail. People do this and if old carrier lets you, that means the port wasn't done yet.

Re: Transfer Telephone Number

stone88 — Sat, 26 Oct 2019 03:47:28 GMT

As mentioned by other people, your plan with the old carrier will automatically be cancelled once the port is completed. I just switched over a few days ago, and when I tried to sign on to my old carrier account, it already stated my account is cancelled. 🙂 Hassle free!