topic Re: Sim card replacement in Get Support

Sim card replacement

maximbeaulieu91 — Wed, 05 Jan 2022 12:43:48 GMT

Cant get to register my new simcard ..Ive put it in the phone already and i still have the old one ...i get an error when i enter the sims number in the replacement page ..Never had any issues with PM ..

Re: Sim card replacement

Triguy — Fri, 25 Oct 2019 17:09:14 GMT

Log into you account to make sure it has not been registered. Try clearing your cache and cookies then reboot and try again.

Re: Sim card replacement

geopublic — Fri, 25 Oct 2019 18:34:17 GMT

@maximbeaulieu91 You should be able to replace soon cards by doing into selfserve and selecting the change soon card option. If you are still having problems submit a ticket to PM.

To submit a ticket to Public Mobile do the following: