topic Re: Incoming calls in Get Support

Incoming calls

Hiledgarciano — Wed, 05 Jan 2022 12:43:07 GMT

Why I can’t receive incoming calls? Thanks

Re: Incoming calls

Dunkman — Thu, 24 Oct 2019 03:33:36 GMT

Which plan are you on? Does your text and data work? More details about your situation may be helpful. New customer versus old, etc.

Check your add on section to see if you see the talk minutes add on. If you don't see the talk add on, you might have used up your minutes. Then you can buy the $5 talk add on for 500 Cdn minutes (unused minutes roll over)

Re: Incoming calls

darlicious — Thu, 24 Oct 2019 03:30:40 GMT

@Hiledgarciano Have you just activated and are porting in a number? That would mean your port is not complete yet. Otherwise try rebooting your phone. If that doesn't work tell us and well go from there.

Re: Incoming calls

MoreYummy — Thu, 24 Oct 2019 03:39:01 GMT

Are you able to make outgoing call, text, ?

Re: Incoming calls

cellphoneuser1 — Thu, 24 Oct 2019 04:13:09 GMT

@Hiledgarciano wrote:
Why I can’t receive incoming calls? Thanks

If porting, use old carrier until it stops working so you don't miss people calling you.

Re: Incoming calls

kelvarnsen — Thu, 24 Oct 2019 11:54:50 GMT

Are you somewhere where you actually have cell reception?

Re: Incoming calls

cellphoneuser1 — Fri, 25 Oct 2019 07:12:42 GMT

@kelvarnsen wrote:
Are you somewhere where you actually have cell reception?

Outgoing calls wouldn't work if there's no reception. @Hiledgarciano would say if it wasn't only incoming.