topic Re: Change back to the previous plan in Get Support

Change back to the previous plan

Kydia — Wed, 05 Jan 2022 12:41:56 GMT

I was away for a month traveling, so I changed to $60/mo, now I'm back want to change back to $10/mo plan as I don't even use cell phone most of the days, but I can't find the deal anywhere, now is $15/mo the lowest, is there anyway to change back to the previous plan that I used to have for a year?

Re: Change back to the previous plan

LovesToPM — Wed, 23 Oct 2019 03:39:49 GMT

@Kydia wrote:
I was away for a month traveling, so I changed to $60/mo, now I'm back want to change back to $10/mo plan as I don't even use cell phone most of the days, but I can't find the deal anywhere, now is $15/mo the lowest, is there anyway to change back to the previous plan that I used to have for a year?

Unfortunately the $10 plan has come to an end.

It was announced here: https://productioncommunity.publicmobile.ca/t5/Announcements/UPDATED-10-ready-made-plan-staying-for-a-limited-time-only/td-p/393936

You can change to the $15 plan.

Re: Change back to the previous plan

cellphoneuser1 — Wed, 23 Oct 2019 03:46:30 GMT

@Kydia wrote:
I was away for a month traveling, so I changed to $60/mo, now I'm back want to change back to $10/mo plan as I don't even use cell phone most of the days, but I can't find the deal anywhere, now is $15/mo the lowest, is there anyway to change back to the previous plan that I used to have for a year?

No, this can't be done. When you changed plans, you gave up right to keep the $10 plan.

Re: Change back to the previous plan

hairbag1 — Wed, 23 Oct 2019 04:21:07 GMT

@Kydia wrote:
I was away for a month traveling, so I changed to $60/mo, now I'm back want to change back to $10/mo plan as I don't even use cell phone most of the days, but I can't find the deal anywhere, now is $15/mo the lowest, is there anyway to change back to the previous plan that I used to have for a year?

The cheapest plan at this time is $15 for 100 minutes of outgoing calls Canada wide, unlimited incoming calls and unlimited text and a little taste of data if you use autopay. Not a bad deal for the light user. If you need more talk, you can invest in the $5 / 500 minutes of Canada wide calling add-on. Those minutes roll over until you use them up.

Welcome back.

Re: Change back to the previous plan

darlicious — Wed, 23 Oct 2019 04:31:04 GMT

@Kydia So you are back from travelling and are currently on the $60 US plan? Important to remember very much like the $10 plan the $60 US plan is no longer available. Once you switch you will not be able to get it again and will only have the option of add ons when travelling in the states.

Re: Change back to the previous plan

sunflowershine — Wed, 23 Oct 2019 04:52:45 GMT

@Kydia You can temporary change to $15 plan in the meantime. If the moderator want to have $10 plan again, you can change it then. But there is no guarantee.

Just if you have low usage, you may consider using "Speakout". It can be charged by usage. $25 pre-paid phone card will be good for a year.

Re: Change back to the previous plan

geopublic — Wed, 23 Oct 2019 05:19:02 GMT

@Kydia If you intention was to switch back to the $10 then you should have scheduled a plan change the day after switching to the $60 to take place on your next renewal. That is the only way to protect yourself from Public removing a plan.

Re: Change back to the previous plan

Kydia — Fri, 25 Oct 2019 14:26:20 GMT

It's too late to do that now sigh, but still thank you! I will keep that in mind next time

Re: Change back to the previous plan

Kydia — Fri, 25 Oct 2019 14:29:06 GMT

I guess this is the way to go then, hope they will have that $10 back for black Friday or Xmas. Thank you