topic Re: I would like an updated voice mail menu in Get Support

I would like an updated voice mail menu

Winger19 — Wed, 05 Jan 2022 12:41:42 GMT

Re: I would like an updated voice mail menu

will13am — Thu, 06 Jun 2019 00:43:29 GMT

@Winger19 , good luck with this request. I don't know of any carrier that has that kind of flexibility. You get what you get.

Re: I would like an updated voice mail menu

JaimeLaPizza — Thu, 06 Jun 2019 00:56:33 GMT

Until Public Mobile comes up with an updated voicemail menu, you could consider setting an account with Fongo, they have a visual voicemail inteface which is quite nice. You can transfer your calls to Fongo (here are the Public Mobile options for doing this :you can redirect call when the line is busy, or when there is no reply, or the phone is unreachable, etc), let Fongo take the call in its voicemail. Fongo will alert you when you have voicemail. It is a bit complicated but you get an "updated" voicemail menu that is like a mail inbox except its voicemail. You can even send the voicemail as a file to someone else !

Re: I would like an updated voice mail menu

Winger19 — Thu, 06 Jun 2019 01:45:29 GMT

Thanks for the support... I did find some post which gave some keystrokes to set my voicemail to 30 seconds before someone is allowed to leave message if phone is unanswered.

This is essentially what I was wanting to achieve....

Thanks

Re: I would like an updated voice mail menu

ShawnC13 — Thu, 06 Jun 2019 01:50:46 GMT

@Winger19 wrote:
Thanks for the support... I did find some post which gave some keystrokes to set my voicemail to 30 seconds before someone is allowed to leave message if phone is unanswered.
This is essentially what I was wanting to achieve....
Thanks

So you wanted to get into the settings of your voicemail, not an actual updated voicemail system. In your original post, it wasn't clear what you wanted

Re: I would like an updated voice mail menu

stonechucker — Thu, 06 Jun 2019 02:12:21 GMT

I like the Fongo option, it is slick.

It doesn’t take long to go through all the VM menu options for Public Mobile. I’ve never found a fully complete listing for VMs. If I can’t find it, it’s been blocked for my use by the system admin.

Re: I would like an updated voice mail menu

pm-smayer97 — Thu, 13 Jun 2019 07:50:12 GMT

You can find a visual of the menu system for PM/Telus VM here:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-To-Use-Your-Phone-and-Plan-Features/ta-p/249348