topic Re: log into two different accounts from one computer in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/444065#M283674 <P>*************@outlook.com</P> Sun, 27 Oct 2019 14:55:24 GMT chiragbpatel 2019-10-27T14:55:24Z log into two different accounts from one computer https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/441909#M283666 <P>My husband and I each use the same computer; when I try to log into the 2nd account, the login fails.&nbsp; Also, trying to transfer a Voip number on second account but I keep getting an error message saying the account does not match but I know I entered all fields correctly?</P> Wed, 05 Jan 2022 12:41:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/441909#M283666 caboog 2022-01-05T12:41:05Z Re: log into two different accounts from one computer https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/441911#M283667 <P>To log into 2 separate accounts</P><P>Try Incognito mode or private mode, or try another browser.</P><P>&nbsp;</P><P>For the port just enter</P><P>account number - no spaces/dashed - just numbers</P><P>name on account</P><P>atlernate phone number (I don't know why this is needed)</P><P>check "I am authorized"</P><P>If this does not work, you will likely need to contact the Moderators.</P> Tue, 22 Oct 2019 14:24:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/441911#M283667 smp99 2019-10-22T14:24:11Z Re: log into two different accounts from one computer https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/441914#M283668 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/105667">@caboog</a>Try logging in with another browser eg if you are using Chrome, use Firefox or Edge etc.</P> Tue, 22 Oct 2019 14:35:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/441914#M283668 GinYVR 2019-10-22T14:35:14Z Re: log into two different accounts from one computer https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/441944#M283669 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/105667">@caboog</a>&nbsp; Make sure the other account is logged out before using selfserve for your account. I'm able to access multiple accounts this way without any issues or having to use incognito mode or clear cache.</P> Tue, 22 Oct 2019 15:32:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/441944#M283669 geopublic 2019-10-22T15:32:58Z Re: log into two different accounts from one computer https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/441946#M283670 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/105667">@caboog</a>, what you are experiencing is caching from previous sessions affecting the current session.&nbsp; This is a real big problem with the self serve.&nbsp; What I do is use different browsers to avoid the problem.&nbsp; I even have portable versions of firefox installed on my computer.&nbsp;</P> Tue, 22 Oct 2019 15:28:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/441946#M283670 will13am 2019-10-22T15:28:40Z Re: log into two different accounts from one computer https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/441960#M283671 <P>Make sure to log out of other account before logging into second. That could be the issue.</P> Tue, 22 Oct 2019 16:03:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/441960#M283671 PAULRANG18 2019-10-22T16:03:00Z Re: log into two different accounts from one computer https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/441964#M283672 <P>After your done with the first account go to history and select clear recent history and then log in with the second account, that should work</P> Tue, 22 Oct 2019 16:18:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/441964#M283672 Johnnytheman 2019-10-22T16:18:47Z Re: log into two different accounts from one computer https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/442020#M283673 <P>You should try using to different browsers</P> Tue, 22 Oct 2019 19:54:17 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/442020#M283673 Michaelmlyn 2019-10-22T19:54:17Z Re: log into two different accounts from one computer https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/444065#M283674 <P>*************@outlook.com</P> Sun, 27 Oct 2019 14:55:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/log-into-two-different-accounts-from-one-computer/m-p/444065#M283674 chiragbpatel 2019-10-27T14:55:24Z