topic Re: Coverage in mountains in Get Support

Coverage in mountains

hycm53 — Wed, 05 Jan 2022 12:40:51 GMT

Thers's no signal when I travelled in tourist guide's vehicle from Banff to Icefield. But somehow the tourist guide's cell phone had signal! Is it because around the Rocky Mountain?

Re: Coverage in mountains

Triguy — Tue, 04 Jun 2019 16:26:55 GMT

Here is a coverage map. https://www.publicmobile.ca/en/bc/coverage. PM uses Telus and Bell towers so there is generally good coverage. Do you know which provider they were using or maybe it was a satelllite phone ?

Re: Coverage in mountains

Anonymous — Tue, 04 Jun 2019 16:33:17 GMT

@hycm53 wrote:
Thers's no signal when I travelled in tourist guide's vehicle from Banff to Icefield. But somehow the tourist guide's cell phone had signal! Is it because around the Rocky Mountain?

Rogers and "Bellus" appear to be pretty similar in those areas. I wonder if he had a cell phone or some other radio phone like a satphone as mentioned.

BC is definitely a challenge for all providers. It's all valleys or the interior plateau where it becomes a distance issue.

Re: Coverage in mountains

geopublic — Tue, 04 Jun 2019 16:41:21 GMT

@hycm53 wrote:
Thers's no signal when I travelled in tourist guide's vehicle from Banff to Icefield. But somehow the tourist guide's cell phone had signal! Is it because around the Rocky Mountain?

@hycm53 Did you ask who was the tour guide's provider?

Re: Coverage in mountains

Tiprix — Tue, 04 Jun 2019 16:43:22 GMT

@hycm53 another possibility is a cellphone booster, this would assist in amplifying the signal. A useful tool if you're constantly in a little to no coverage zone.

Re: Coverage in mountains

hycm53 — Tue, 04 Jun 2019 16:52:30 GMT

@Triguy @geopublic Unforttunaltely I didn't ask who's the provider.

Re: Coverage in mountains

geopublic — Tue, 04 Jun 2019 16:59:48 GMT

@hycm53 wrote:
@Triguy @geopublic Unforttunaltely I didn't ask who's the provider.

@hycm53 Ok, did you have data coverage by any chance? Maybe they were using VoLTE?

Re: Coverage in mountains

hycm53 — Tue, 04 Jun 2019 22:13:01 GMT

@geopublic wrote:
@hycm53 wrote:
@Triguy @geopublic Unforttunaltely I didn't ask who's the provider.
@hycm53 Ok, did you have data coverage by any chance? Maybe they were using VoLTE?

I have $30 for 30 days plan included Canada wide talking and 1GB data, I use less data and still have plenty data left. Actually I didn't see the tourist guide talking. Someone asked what's the temperature and she said it's 10 degree after she took out the phone and looked at the phone.