topic Re: Overpayment ???? in Get Support

Overpayment ????

My-Camel — Wed, 05 Jan 2022 12:39:52 GMT

My plan is $40.00 per month to be paid in advance each quarter (3 monts).

This is confirmed in My Account as it shows $120.00 for the 3 month advance payment.

However the same page calls for a one month quarterly payment of $180.00 minus a $62.00 credit. Shouldn't that be $120.00 minus the $62.00 credit?

Re: Overpayment ????

computergeek541 — Mon, 21 Oct 2019 05:16:18 GMT

@My-Camel wrote:
My plan is $40.00 per month to be paid in advance each quarter (3 monts).

This is confirmed in My Account as it shows $120.00 for the 3 month advance payment.

However the same page calls for a one month quarterly payment of $180.00 minus a $62.00 credit. Shouldn't that be $120.00 minus the $62.00 credit?

So, you're on a 90 day $120 plan?

$180-$62 sounds correct to me. That would be $118 after some combination of loyalty, refer-a-friend, autopay, and Community rewards.

I'm not sure why you're epecting to get the 90 plan for $58.

The $62 "credit" is not really a credit. It's just the way that the payment system accounts for things. The charge amounts less the discounts will equal the $120. If it's less, that means that there are some type of rewards on your account.

Re: Overpayment ????

srlawren — Mon, 21 Oct 2019 16:58:11 GMT

@My-Camel wrote:

However the same page calls for a one month quarterly payment of $180.00 minus a $62.00 credit. Shouldn't that be $120.00 minus the $62.00 credit?

@My-Camel I believe @computergeek541 is correct, it's just how the system dispalys pick-3 plans like yours. For more info please see here: Understanding Transaction History