topic Re: Payment in Get Support

Payment

Greatbanan — Wed, 05 Jan 2022 12:38:20 GMT

I added a $43 voucher and only $3 of it went onto my account why?

Re: Payment

sweetlion — Fri, 31 May 2019 14:15:59 GMT

wehen you added the voucher at that time your plan was working.second when you added r u added towards monthly bill or addons

Re: Payment

Lieux — Fri, 31 May 2019 14:21:56 GMT

@Greatbanan wrote:
I added a $43 voucher and only $3 of it went onto my account why?

Probably because the 40$ went to pay your plan??? Can you go in your self-serve account and in tab PAYMENT and HISTORY PAYMENT? What can you see? Is your account shows ACTIVE in the first page?