topic Re: transfer phone number from other provider in Get Support

transfer phone number from other provider

galinakat — Wed, 05 Jan 2022 12:37:48 GMT

Is it possible to move a phone number currently regesterd with Bell to the Public Mobile?

If yes, how to do that?

Re: transfer phone number from other provider

computergeek541 — Thu, 24 Oct 2019 03:36:34 GMT

@galinakat wrote:
Is it possible to move a phone number currently regesterd with Bell to the Public Mobile?
If yes, how to do that?

Is this Bell Mobility or Bell Canada? Wireless to wireless number transfers are usually complete within 2.5 hours, while landline to wireless number transfers are said to take up to 2 business days.

If you're transfering the number from Bell Mobility, have your Bell account number ready. You can inititiate the number porting request by logging into your Public Mobile self serve account and performing a phone number change. Use your Bell Mobility account number, but leave the Bell IMEI and Bell account PIN blank.

Re: transfer phone number from other provider

ShawnC13 — Fri, 18 Oct 2019 19:30:17 GMT

@galinakat wrote:
Is it possible to move a phone number currently regesterd with Bell to the Public Mobile?
If yes, how to do that?

Yes it is. You would need to activate a sim with PM first. It is recommended by Public Mobile to take a new number at activation. After the SIM is activated you can then log into your self serve and go to change number. There you can select to port in your number from a previous provider.

Re: transfer phone number from other provider

GinYVR — Fri, 18 Oct 2019 19:34:30 GMT

@galinakatOnce you have your Public Mobile account you can port your number over from Bell via the selfserve portal.. as long as you are the owner of the account that owns the number.

Porting number to Public Mobile

Re: transfer phone number from other provider

Triguy — Fri, 18 Oct 2019 19:38:39 GMT

You can port (transfer) your Bell phone#. You would need to keep your account acitve during the process. Here is more information.

https://www.publicmobile.ca/en/qc/get-help/articles/choose-your-phone-number

Re: transfer phone number from other provider

GR — Fri, 18 Oct 2019 19:39:07 GMT

@galinakat also if you activate in the next week on a 35$ or more plan you'll get a 2gb bonus per month for 6 months

Re: transfer phone number from other provider

jimbobs — Sat, 19 Oct 2019 04:52:23 GMT

@galinakat wrote:
Is it possible to move a phone number currently regesterd with Bell to the Public Mobile?
If yes, how to do that?

Yes. What I did was activated my SIM on Public Mobile and took one of the PM numbers. I made sure everything was working OK and, when satisfied, I used the self serve page, as others have described, to port my existing number. There is no need to contact or speak to your existing provider at all.

Re: transfer phone number from other provider

galinakat — Sat, 19 Oct 2019 10:37:11 GMT

Thank you all for your help!