topic Re: Activation on 17th, Bonus Data Promo on 18th in Get Support

Activation on 17th, Bonus Data Promo on 18th

StephenTedesco — Wed, 05 Jan 2022 12:37:26 GMT

Hi,

my wife and I just joined public mobile. She activated on the 16th and I activated yesterday 17th. Today they have announced a free 2GB promo for 6mo in new activations.

Can any consideration be made, it would be a shame to lose 6mo of 2GB because I activated yesterday vs. today.

your consideration is appreciated

Re: Activation on 17th, Bonus Data Promo on 18th

will13am — Fri, 18 Oct 2019 14:21:10 GMT

@StephenTedesco, not too much can be done here. There is no opportunity for refund and repurchase.

Re: Activation on 17th, Bonus Data Promo on 18th

ShawnC13 — Fri, 18 Oct 2019 15:15:58 GMT

@StephenTedesco wrote:
Hi,
my wife and I just joined public mobile. She activated on the 16th and I activated yesterday 17th. Today they have announced a free 2GB promo for 6mo in new activations.
Can any consideration be made, it would be a shame to lose 6mo of 2GB because I activated yesterday vs. today.
your consideration is appreciated

Unfortunately that is just the way it is. Did you activate on a plan that would have qualified for the bonus data? I see this bonus data as a way to get customers accustomed to using that extra 2GB of data for the first 6 months. After it has ended and back on the regular amount of plan data they find themselves needed more data and only option is to up the plan they are on.

Re: Activation on 17th, Bonus Data Promo on 18th

StephenTedesco — Fri, 18 Oct 2019 16:06:23 GMT

Thanks @ShawnC13 and @will13am

Thats unfortunate, she did the $40 plan and I did the $50 plan.

I guess you win some and lose some

take care,