topic changing phone number in Get Support

changing phone number

KenzieRose — Wed, 05 Jan 2022 12:36:57 GMT

Hi. I'm trying to transfer my Koodo prepaid number to Public Mobile but I get the message that the number is not eligible.

Re: changing phone number

GR — Thu, 17 Oct 2019 21:26:10 GMT

@KenzieRose click here to start a conversation with Simon the chat bot and ask for help porting a Koodo prepaid number! You'll get a ticket sent to the Moderator_Team and they'll get back to you with help. You can keep using your Koodo Sim card until the port is complete

https://publicmobile.ca.ada.support/chat/

Re: changing phone number

geopublic — Thu, 17 Oct 2019 21:40:00 GMT

@KenzieRose Koodo prepaid number porting can oly be done by a moderator. Submit a ticket to PM with Koodo account number, name on account and Koodo phone number and they will set it up for you,

Re: changing phone number

Lathama — Fri, 18 Oct 2019 01:25:08 GMT

You need to get your phone unlocked from Koodo

Re: changing phone number

computergeek541 — Fri, 18 Oct 2019 01:38:58 GMT

@Lathama wrote:
You need to get your phone unlocked from Koodo

Koodo phones almost never need to be unlocked to be used at Public Mobile. Either way, this thread is about the question of how to transfer in a phone number from Koodo Mobile.