topic Re: No Service in Get Support

No Service

Ron22 — Wed, 05 Jan 2022 12:36:53 GMT

Just wanted to know if service is down, 3 phones not working in my area?

Re: No Service

oglat — Thu, 17 Oct 2019 19:06:12 GMT

What area are you in?

According to public there are no outrages at this time in bc

Re: No Service

Ron22 — Thu, 17 Oct 2019 19:04:32 GMT

Cooks Brooks NS

Re: No Service

LovesToPM — Thu, 17 Oct 2019 19:10:29 GMT

It could be. Bad storm today affecting East Coast.

Many power outages reported.

https://www.halifaxtoday.ca/local-news/power-outage-on-part-of-the-peninsula-as-weather-bomb-hits-halifax-1752726

Re: No Service

oglat — Thu, 17 Oct 2019 19:10:09 GMT

@Ron22 wrote:
Cooks Brooks NS

None in ns either, which doesn't mean that one isn't starting now

Worth checking telus and bell websites too, if they are affected we are too.

Just to make sure all 3 lines you have with public are not all due the same day with the same credit cards. Small chances that there would be something wrong with all3 accounts at the same time but worth logging I and checking just in case

Re: No Service

hairbag1 — Thu, 17 Oct 2019 19:08:04 GMT

Check using Istheservicedown.ca.

Re: No Service

will13am — Thu, 17 Oct 2019 19:12:33 GMT

If multiple phones are experiencing a common issue, it is very likely a local network problem. If there is a landline handy, maybe call one of the major brands that have a call center and see if they are up and running.

Re: No Service

Ron22 — Thu, 17 Oct 2019 19:15:11 GMT

How do I get a hold of moderater?

Re: No Service

hairbag1 — Thu, 17 Oct 2019 19:16:57 GMT

Click on the ? in lower right side of page to start process of moderator assistance.

Not sure if they'll be able to help in this instance.

Re: No Service

geopublic — Thu, 17 Oct 2019 19:26:37 GMT

@Ron22

Re: No Service

LovesToPM — Thu, 17 Oct 2019 19:42:13 GMT

@Ron22

If other Bell or Telus cell phones in your area aren't working, then yours won't be working either.

What does your phone say on top left of screen? Are you able to call *611?

Anyone nearby you can call to check their cell service?

The storm has caused flash flooding and fallen trees and power lines. Your nearby tower might not have power.

Btw you should keep in mind that Moderator response time is not immediate. It can take a few days. They can help if something has gone wrong with your accounts.

Re: No Service

Ron22 — Thu, 17 Oct 2019 20:17:27 GMT

Bell is working in area, but 3 Public Mobile lines not working, shows no service.

Not even emergency calls.

Re: No Service

LovesToPM — Thu, 17 Oct 2019 20:20:37 GMT

@Ron22 wrote:
Bell is working in area, but 3 Public Mobile lines not working, shows no service.
Not even emergency calls.

Bell Mobility correct? Not landline.

You can give Telus customer service a call as previously suggested by @will13am

You can also try restarting your phone. Perhaps PM service in your area has been restored.

Re: No Service

Ron22 — Thu, 17 Oct 2019 20:32:37 GMT

Cell Line

Re: No Service

Maria4-123 — Wed, 11 Dec 2019 14:02:43 GMT

In in Orillia Ontario