topic Re: Roaming data not working in Get Support

Roaming data not working

slhudson23 — Wed, 05 Jan 2022 12:35:56 GMT

I purchased the roaming bundle for 10 days in the US this morning and I have been able to text and call but the data doesn't work. I chose the $20 one with 250 MB data (when I go on my account this is listed as my add-on), and I have turned my data on but it's not working.

Re: Roaming data not working

dabr — Wed, 16 Oct 2019 19:06:09 GMT

@slhudson23 wrote:
I purchased the roaming bundle for 10 days in the US this morning and I have been able to text and call but the data doesn't work. I chose the $20 one with 250 MB data (when I go on my account this is listed as my add-on), and I have turned my data on but it's not working.

Have you also enabled roaming? Also try rebooting your phone.

Otherwise you may need to message moderators for assistance, click here: https://publicmobile.ca.ada.support/chat/

Re: Roaming data not working

ChuckYeah — Wed, 16 Oct 2019 19:05:59 GMT

Try connecting manually to at&t it has the most success, and restart your phone.

Re: Roaming data not working

slhudson23 — Wed, 16 Oct 2019 20:42:05 GMT

Thanks team, I hadn't enabled roaming 🤦