topic Re: compatibility check for Huawei P10 in Get Support

compatibility check for Huawei P10

essensi — Wed, 05 Jan 2022 12:35:39 GMT

Hello community!

Nowhere I found a link or something wherefrom I could check my phone's compatibility. It's Huawei P10. I'd like to be with Pulic Mobile replacing the existing (another) network.But compatibility check is the 1st step. Help me please!

Re: compatibility check for Huawei P10

GinYVR — Wed, 16 Oct 2019 12:04:49 GMT

@essensiIf your phone had been used on the Canadian network and has been unlocked it should work with Public Mobile. To work with Public Mobile the phone needs at the minimum Band 2 and 5 for 3G network.

Re: compatibility check for Huawei P10

ighsaw — Wed, 16 Oct 2019 12:07:29 GMT

You can check here for sure.

https://publicmobile.ca/en/on/get-started

Re: compatibility check for Huawei P10

essensi — Wed, 16 Oct 2019 12:12:45 GMT

Yes, I am in Mississauga and my phone is with Bell mobility network. So why in compatibility list P10 (Huawei) doesn't appear I don't understand. I am bot sure what you meant by band 2 or 5. What it exactly is? I am not a computer savvy but these are rudimentary things and I hope I'll understand.

Thanks a lot for your prompt reply!!

Re: compatibility check for Huawei P10

DL888 — Wed, 16 Oct 2019 12:13:12 GMT

You mentioned you're coming from another CDN network, so there is a 99.99% chance it will work with PM.

Re: compatibility check for Huawei P10

will13am — Wed, 16 Oct 2019 12:51:22 GMT

@essensi wrote:
Yes, I am in Mississauga and my phone is with Bell mobility network. So why in compatibility list P10 (Huawei) doesn't appear I don't understand. I am bot sure what you meant by band 2 or 5. What it exactly is? I am not a computer savvy but these are rudimentary things and I hope I'll understand.
Thanks a lot for your prompt reply!!

The compatibility checker is very behind with certain brands. As already mentioned, if the phone works on one of the major brands, it will work on all the other brands. You are good to go.