topic Pin Reset SUPPORT in Get Support

Pin Reset SUPPORT

FJW-55 — Wed, 05 Jan 2022 12:34:37 GMT

How do I send a message to moderator to reset my PIN so I can add my monthly plan or even review current Plan/Add-on section! ?!???

Re: Pin Reset SUPPORT

computergeek541 — Tue, 15 Oct 2019 05:38:26 GMT

@FJW-55 wrote:
How do I send a message to moderator to reset my PIN so I can add my monthly plan or even review current Plan/Add-on section! ?!???

Click on the following link: https://publicmobile.ca.ada.support/chat/

Type in "open ticket".

Select "contact us" and tell it to open a ticket.

Re: Pin Reset SUPPORT

darlicious — Tue, 15 Oct 2019 06:02:03 GMT

@FJW-55 Re you registered for autopay? By calling 611 you can review and perform basic account functions. Add funds purchase Add ons, check features etc...

Re: Pin Reset SUPPORT

will13am — Tue, 15 Oct 2019 12:29:56 GMT

@darlicious wrote:
@FJW-55 Re you registered for autopay? By calling 611 you can review and perform basic account functions. Add funds purchase Add ons, check features etc...

It is pretty difficult to do this without knowing the PIN code. Thus the need for a reset. Get some rest. The moderator battle have left you a bit weary.