topic Re: 2 ut 2 t all circuits busy in Get Support

2 ut 2 t all circuits busy

calfyn — Wed, 05 Jan 2022 12:34:22 GMT

Can't call out only voicemail

Re: 2 ut 2 t all circuits busy

Lieux — Thu, 23 May 2019 23:55:54 GMT

@calfyn wrote:
Can't call out only voicemail

Can you give us more details of your problem? Is it a new activation? Did you port your number? Can you call before? ....

Re: 2 ut 2 t all circuits busy

duffer900 — Fri, 24 May 2019 00:09:03 GMT

The circuits are busy message will happen sometimes when there are major outages. Typically on landlines. Very rare it will happen in cell phones. Sometimes during major events or holidays. Most of what I have read is, wait it out... Is it still happening?

Re: 2 ut 2 t all circuits busy

calfyn — Fri, 24 May 2019 00:15:32 GMT

I had the acc for 6 months or so now.

I was able to call out until an hour ago. Now I get that message whenevver I try to call out. SMS and data still function so does VM

Re: 2 ut 2 t all circuits busy

computergeek541 — Fri, 24 May 2019 00:28:10 GMT

@calfyn wrote:
I had the acc for 6 months or so now.
I was able to call out until an hour ago. Now I get that message whenevver I try to call out. SMS pand data still function so does VM

This sounds like a core network issue to me. It could be a capacity issue or local outage. With this type of thing, I would say that mostly the only things you could do would be to either wait it out, or report it to Public Mobile customer service. I hope that this isn't widespread and doesn't last too long.

Re: 2 ut 2 t all circuits busy

JaimeLaPizza — Fri, 24 May 2019 01:50:02 GMT

I like to check here to see if there are problems reported for Telus (Public Mobile uses Telus network, it is owned by Telus). Nothing seems to indicate major problems at Telus now...

Re: 2 ut 2 t all circuits busy

geopublic — Fri, 24 May 2019 02:43:02 GMT

@calfyn wrote:
I had the acc for 6 months or so now.
I was able to call out until an hour ago. Now I get that message whenevver I try to call out. SMS and data still function so does VM

@calfyn As suggested you should bring this to PMs attention for further investigation. To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

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Re: 2 ut 2 t all circuits busy

GinYVR — Fri, 24 May 2019 02:49:30 GMT

Where are you located? eg if a small down have a weekend concert descending on them.. a lot of the times the ciruit at the towers will see a traffic spike.