topic iPhone Voicemail Notification in Get Support

iPhone Voicemail Notification

ajkm — Wed, 05 Jan 2022 12:34:03 GMT

Hi all,

Just ported to PM from Rogers.

Is there any solution to the lack of voicemail notifications yet (other than dialing in frequently to see if there are any messages)?

I'm hoping the Mods might have some kind of indication as to a timeline on solving this.

It really is a major issue and I don't think a factory reset of the phone is an acceptable solution.

Thanks.

Re: iPhone Voicemail Notification

geopublic — Mon, 14 Oct 2019 16:49:32 GMT

@ajkm wrote:
Hi all,

Just ported to PM from Rogers.

Is there any solution to the lack of voicemail notifications yet (other than dialing in frequently to see if there are any messages)?

I'm hoping the Mods might have some kind of indication as to a timeline on solving this.

It really is a major issue and I don't think a factory reset of the phone is an acceptable solution.

Thanks.

@ajkm My understanding is that this only occurs if you had visual voicemail enabled with your previous provider. The fix is you need to disable that feature before switching to PM.

Re: iPhone Voicemail Notification

ChuckYeah — Mon, 14 Oct 2019 17:00:18 GMT

Not a new issue for sure.

Here is what came out of one situation where the client contacted the moderators. It looks like maybe Apple Support may be your only other option.

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/iPHone-Visual-Voicemail/m-p/431567/highlight/true#M33362

Re: iPhone Voicemail Notification

88cranston — Mon, 14 Oct 2019 17:33:09 GMT

What model is your iPhone?

Re: iPhone Voicemail Notification

ajkm — Tue, 22 Oct 2019 13:29:08 GMT

iPhone 6.

Re: iPhone Voicemail Notification

ajkm — Tue, 22 Oct 2019 13:35:21 GMT

Thanks for this.

Re: iPhone Voicemail Notification

ajkm — Tue, 22 Oct 2019 13:31:52 GMT

Thanks, yes.

Unfortunately it doesn't become apparent that this is required until after one switches from a previous provider - it wasn't something that even crossed my mind as likely to be an issue.

Re: iPhone Voicemail Notification

ajkm — Tue, 22 Oct 2019 13:34:41 GMT

So the easiest solution I found, which I have documented on another thread, was to sign up with YouMail (or World Voicemail) to provide voicemail functioning and then set up a call forward to the voicemail number from PM. It works like a charm.