topic Re: T-mobile settings in Get Support

T-mobile settings

LaundryBasket — Wed, 05 Jan 2022 12:33:21 GMT

So, I have the $60 US Roaming plan. It defaults to T-Mobile, but nothing works. If I force it to AT&T, talk, text and data all work. Is there a setting for T-Mobile that I need to change?

Re: T-mobile settings

popping — Sun, 13 Oct 2019 21:16:44 GMT

@LaundryBasket wrote:
So, I have the $60 US Roaming plan. It defaults to T-Mobile, but nothing works. If I force it to AT&T, talk, text and data all work. Is there a setting for T-Mobile that I need to change?

You can manually select AT&T network and restart your phone to begin using AT&T network.

Re: T-mobile settings

ChuckYeah — Sun, 13 Oct 2019 21:18:29 GMT

There are a few other threads about T-mobile not working. Some indicate the area of the US may be at fault. Others indicate that your phone may not connect to certain T-Mobile bands. But most of them indicate that AT&T is the most reliable service in those areas and that you should just connect to them.

If you want to see some other threads, search T-mobile AT&T in the search blank above.

Re: T-mobile settings

GR — Sun, 13 Oct 2019 21:23:23 GMT

@LaundryBasket what kind of phone do you have?

Re: T-mobile settings

ChuckYeah — Sun, 13 Oct 2019 21:26:42 GMT

Read thru this post and see if there is anything there if you want to continue trying to connect to T-Mobile.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/U-S-Roaming/ta-p/307883

And maybe this:

https://support.t-mobile.com/docs/DOC-2090

Re: T-mobile settings

Lemony_Snicket — Sun, 13 Oct 2019 21:32:28 GMT

I think TMobile is like freedom in Canada. It should not matter which carrier the connection is on. Go for what works.

Re: T-mobile settings

lukevader — Sun, 13 Oct 2019 22:09:27 GMT

Yeah, down in the States right now and mine has defaulted to AT&T everytime I turn my phone back on. In settings, connections, mobile networks, network operators, select manually, then select t-mobile. It registers on network and you should be good to go. I changed over yesterday and it worked perfectly. You shouldn't need to reboot the phone either, I didn't. But if you have no signal from t-mobile obviously it won't go on it.

Re: T-mobile settings

cellphoneuser1 — Sun, 13 Oct 2019 22:07:06 GMT

@LaundryBasket wrote:
So, I have the $60 US Roaming plan. It defaults to T-Mobile, but nothing works. If I force it to AT&T, talk, text and data all work. Is there a setting for T-Mobile that I need to change?

Common mistake is people changing APN. You aren't supposed to. If AT&T works, I would leave it manually chosen.

Re: T-mobile settings

geopublic — Sun, 13 Oct 2019 22:45:24 GMT

@LaundryBasket As others have mentioned AT&T uses bands that closely resemble what PM uses so just setup your device to manually connect to AT&T instead of using the auto setting.

Re: T-mobile settings

LaundryBasket — Tue, 15 Oct 2019 15:23:02 GMT

iPhone 7 Plus