topic Re: If expired for almost 90 days, is old plan still available? in Get Support

If expired for almost 90 days, is old plan still available?

dollardaver — Wed, 05 Jan 2022 12:31:49 GMT

Hi there. I was on the newly-vanished US roaming plan ( Canada/US talk, text, data plan, 8.5GB 3G speed data in Canada, 2GB data in US, $60 per 30 days). I let it expire at the end of September, so I understand I have a dormant account for 90 days and was planning to re-activate it in mid-December. This is all fine, but my concern is that PM just dropped this US roaming plan as a new choice, so my question.... When I go to log in in mid-Dec before my 90 days are up, will the plan still be attached to my account? I haven't changed it, so I need to know whether it will disappear from my #. Thanks in advance for your assistance!

Re: If expired for almost 90 days, is old plan still available?

GR — Fri, 11 Oct 2019 21:11:20 GMT

@dollardaver as long as you pay before the 90 day expiry you'll still have it so be sure to log in a bit before the expiry date incase the website has problems! I'd say 5 or so days before

Re: If expired for almost 90 days, is old plan still available?

popping — Fri, 11 Oct 2019 22:25:26 GMT

Agree with GR. Don't wait until the last hour on the 90th day to re-activate your plan. PM is using midnight ET. If you are living in the west coast, you need to aware that your last hour is 3 hours earlier in BC and 2 hours earlier in AB.

Re: If expired for almost 90 days, is old plan still available?

geopublic — Fri, 11 Oct 2019 22:45:16 GMT

@dollardaver Yes, the plan is still attached to your account so you have nothing to worry about. 👍

Re: If expired for almost 90 days, is old plan still available?

totalUser — Fri, 11 Oct 2019 23:20:39 GMT

Don't forget to load the money on your account around day85 or 86 and reactivate it. You don't want to do it the last day if you lose your account you may not have chances to get that plan, doesn't look like they are planning to bring it back any time soon, they are having different plan for that price tag now.

Re: If expired for almost 90 days, is old plan still available?

cellphoneuser1 — Sat, 12 Oct 2019 04:11:23 GMT

@dollardaver You are automatically on the same plan unless you change it or your account gets closed. Else, they wouldn't kmow how much to charge to resume service.