topic Re: Automatic top-up in Get Support

Automatic top-up

Robertx — Wed, 05 Jan 2022 12:30:24 GMT

Is there an automatic top-up option in the event you run out of minutes or data before the end of billing cycle?

Re: Automatic top-up

totalUser — Thu, 10 Oct 2019 17:39:06 GMT

No sorry you have to purchase add-on manually

You can do it before you run out, the unused protion would roll into the next cycle, it will not be used until all the minutes of the cycle are consumed. So if you are finding yourself little bit short every month, they could take you long way.

If you are running out in the middle of the cycle by accident or temporary change of habits you can ask moderators to review you early.

If you are finding yourself short more than a week most of the time you should consider upgrading

Re: Automatic top-up

LovesToPM — Thu, 10 Oct 2019 17:32:16 GMT

@Robertx wrote:
Is there an automatic top-up option in the event you run out of minutes or data before the end of billing cycle?

No but you can buy Talk or Data Add-ons to prevent loss of service.

These Add-ons will not expire and stay on your account until the minutes or data are fully consumed.

Re: Automatic top-up

hairbag1 — Thu, 10 Oct 2019 17:36:23 GMT

@Robertx wrote:
Is there an automatic top-up option in the event you run out of minutes or data before the end of billing cycle?

You can get a $5 / 500 minute Canada wide talk add-on...any excess at end of current plan roll over until you've used them up. For data...1 GB Data...$30 or 200 MB Data...$10

Data also rolls over until you've used them up.

Re: Automatic top-up

Robertx — Thu, 10 Oct 2019 17:45:00 GMT

Are add-ons a one time cost or do they continue monthly?

Re: Automatic top-up

GinYVR — Thu, 10 Oct 2019 17:47:06 GMT

@RobertxCost for each add on are per individual add on. Not monthly.

Re: Automatic top-up

dabr — Thu, 10 Oct 2019 17:48:26 GMT

@Robertx wrote:
Are add-ons a one time cost or do they continue monthly?

They are a one time purchase without expiry and roll over until you use up all the features of your add-ons. Except for the US roaming add-ons which are time limited to 10 days.

Re: Automatic top-up

Robertx — Thu, 10 Oct 2019 17:50:14 GMT

That works for me. Basically, they are as good as money in the bank.

Re: Automatic top-up

cellphoneuser1 — Thu, 10 Oct 2019 19:31:02 GMT

@Robertx wrote:
That works for me. Basically, they are as good as money in the bank.

Not really, you can't cash out if you don't use it but yeah, you can keep add-on until used up.