topic Re: can't make phone calls in Get Support

can't make phone calls

Roseofsharon — Wed, 05 Jan 2022 12:29:22 GMT

my plan was renewed yesterday, Oct. 7. But I can't receive any phone calls but I can make calls and receive texts.

Re: can't make phone calls

sunflowershine — Wed, 09 Oct 2019 05:46:14 GMT

@Roseofsharon Did you forward your phone to other number? Try to call from other phone and see what happens.

Re: can't make phone calls

Roseofsharon — Wed, 09 Oct 2019 05:50:50 GMT

no i didn't

Re: can't make phone calls

sunflowershine — Wed, 09 Oct 2019 05:55:12 GMT

@Roseofsharon Maybe you should contact the moderator directly. You can click on the question mark at the right bottom corner, then ask for a ticket. The moderator will contact you within 2 days.

In the meantimes, try to restart your phone or reinsert your SIM card and see what happens.

Re: can't make phone calls

geopublic — Wed, 09 Oct 2019 06:47:45 GMT

@Roseofsharon wrote:
my plan was renewed yesterday, Oct. 7. But I can't receive any phone calls but I can make calls and receive texts.

@Roseofsharon Make sure your phone's do not disturb setting was not accidently turned on.

Re: can't make phone calls

Ninja0628 — Wed, 09 Oct 2019 10:31:32 GMT

@Roseofsharon

Try rebooting your phone to reset it, or turning off and on airplane mode to reset network.