topic Re: Need APN settings for iPhone 6. Data is not working in Get Support

Re: Need APN settings for iPhone 6. Data is not working

amiramir — Wed, 05 Jan 2022 12:29:16 GMT

My IPhone 6 data is not working. I do have data plan and is more than three weeks but no luck.

Re: Need APN settings for iPhone 6. Data is not working

GinYVR — Wed, 09 Oct 2019 00:28:34 GMT

@amiramiriOS especially for the iPhone 6 (last iOS is version 12) should not need to fiddle with the APN settings (since APN settings are automatically done via Carrier profiles).

I would suggest swapping your SIM card into another working phone to verify whether it is Public Mobile's issue or your phone's issue and go from there. Unfortunately Public Mobile doesn't haven't any stores or technical support it is up to the user to figure out what went wrong.

Re: Need APN settings for iPhone 6. Data is not working

Luddite — Wed, 09 Oct 2019 00:41:37 GMT

@amiramir FYI: You have posted to an old thread. In future you will have more assurance of help by creating your own topic on the forum (which I have done for you today), or, if appropriate, submitting a ticket to the moderators.

Re: Need APN settings for iPhone 6. Data is not working

Luddite — Wed, 09 Oct 2019 00:53:16 GMT

@amiramir Login to your account and look under Data & add-ons. If you do not see data listed, you have used it all.

Re: Need APN settings for iPhone 6. Data is not working

Dunkman — Wed, 09 Oct 2019 01:03:27 GMT

@amiramir

If above suggestions don’t help,

Other things to try

Network reset

Toggle airplane mode on, wait a few minutes and then off.

Lost/stolen phone trick. login into your account. Report your phone lost. Logout and wait a few minutes and login to report your phone found.

Re: Need APN settings for iPhone 6. Data is not working

mimmo — Wed, 09 Oct 2019 02:39:21 GMT

@amiramir this is a great iPhone guide

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/FYI-iOS-and-APNs/m-p/323118#M24562