topic Re: Having issues switching my Sim to another uphone in Get Support

Having issues switching my Sim to another uphone

goodmaca — Wed, 05 Jan 2022 12:29:05 GMT

A friend gave me her iphone7 Plus trues miving it from my current phone gives me message stating sim not recognized. The new phone is not locked and it was put in properly any suggestions

Re: Having issues switching my Sim to another uphone

GR — Tue, 08 Oct 2019 22:52:17 GMT

@goodmaca with that message it sounds like the phone is locked. Try a bell or Rogers Sim card in that phone if you have access to one to see

Re: Having issues switching my Sim to another uphone

sunflowershine — Tue, 08 Oct 2019 22:55:23 GMT

@goodmaca You can go to Apple Store to reset the phone carrier for it normally goes after the first carrier.

Re: Having issues switching my Sim to another uphone

Dunkman — Tue, 08 Oct 2019 23:14:39 GMT

@goodmaca

Was the iphone factory reset before given to you?

Try rebooting the iphone with your SIM card.

Network reset

Connect the iphone to itunes on your computer and follow prompts.

Re: Having issues switching my Sim to another uphone

tsparkle21 — Wed, 09 Oct 2019 00:21:30 GMT

Try

re-inserting the SIM. Sometimes it just gets dislodged
turning airplane mode on and off - it may just need a reset in network connection
checking iOS and see if there is an update available. If so, update the phone
checking carrier settings update. Go to General-Settings-About and wait 10 seconds to see if a pop-up message appears. If this happens, follow instructions.
turning off the phone, waiting a few minutes, then turn it on again

Re: Having issues switching my Sim to another uphone

GinYVR — Wed, 09 Oct 2019 00:30:56 GMT

@goodmacaSIM is not recognized, try connecting to a wifi network first. It will allow the iPhone to connect to the Apple server to verify the status of the phone. If it is indeed unlocked it will go through the activation process.

Re: Having issues switching my Sim to another uphone

station1104 — Wed, 09 Oct 2019 00:58:29 GMT

Sounds locked or mybe even blacklisted, just from my experience in the industry.

Re: Having issues switching my Sim to another uphone

computergeek541 — Wed, 09 Oct 2019 01:23:48 GMT

@goodmaca wrote:
A friend gave me her iphone7 Plus trues miving it from my current phone gives me message stating sim not recognized. The new phone is not locked and it was put in properly any suggestions

Sim not recognized sounds to me like a sim card or sim card reader issue. I believe that if you insert a sim card card into a locked iPhone device, it would say no service or show an error message about activation being needed.