topic Re: Number porting in Get Support

Number porting

bernardyuen498 — Wed, 05 Jan 2022 12:28:55 GMT

I have still waiting for my number porting over 24hrs. And try to submit a ticket, the system will not allow me to submit even I enter my name, previous account number, and phone number for porting. I do not know what to do.

Re: Number porting

hairbag1 — Tue, 08 Oct 2019 22:17:57 GMT

@bernardyuen498 wrote:
I have still waiting for my number porting over 24hrs. And try to submit a ticket, the system will not allow me to submit even I enter my name, previous account number, and phone number for porting. I do not know what to do.

Where are you porting from ? If a landline..that could take several days.

Re: Number porting

Dunkman — Tue, 08 Oct 2019 22:19:07 GMT

@bernardyuen498

If you are having hard time with ticketing process, you can directly private message moderator.

(might take a bit longer for response)

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Number porting

bernardyuen498 — Tue, 08 Oct 2019 22:21:22 GMT

From simplyconnect ( cityfone)

Re: Number porting

bernardyuen498 — Tue, 08 Oct 2019 22:22:42 GMT

It is a cell phone number. And subscribed yesterday from London drug.

Re: Number porting

hairbag1 — Tue, 08 Oct 2019 22:24:47 GMT

@bernardyuen498 wrote:
It is a cell phone number. And subscribed yesterday from London drug.

Use the hyperlink provided by @Dunkman to contact a Public Mobile moderator.

Re: Number porting

bernardyuen498 — Tue, 08 Oct 2019 22:32:27 GMT

Thanks all your help