topic Re: Payment in Get Support

Payment

Jmancia18 — Wed, 05 Jan 2022 12:28:07 GMT

my Monthly anniversary date changed on its own it went from the 14 of the month to the 7 somehow so I topped it up but was still wondering how my phone kept working. I topped it up and my data did not reset and my balance did not go torwards my month pay. I would like a refund and to cancel this stupid service considering they can’t even get a proper phone line to talk to the customers

Re: Payment

geopublic — Fri, 10 May 2019 14:13:44 GMT

@Jmancia18 wrote:
my Monthly anniversary date changed on its own it went from the 14 of the month to the 7 somehow so I topped it up but was still wondering how my phone kept working. I topped it up and my data did not reset and my balance did not go torwards my month pay. I would like a refund and to cancel this stupid service considering they can’t even get a proper phone line to talk to the customers

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Re: Payment

geopublic — Fri, 10 May 2019 16:55:44 GMT

@Jmancia18 wrote:
my Monthly anniversary date changed on its own it went from the 14 of the month to the 7 somehow so I topped it up but was still wondering how my phone kept working. I topped it up and my data did not reset and my balance did not go torwards my month pay. I would like a refund and to cancel this stupid service considering they can’t even get a proper phone line to talk to the customers

@Jmancia18

https://productioncommunity.publicmobile.ca/t5/Announcements/Fix-in-progress-Plan-data-not-renewing/m-p/367131

Re: Payment

Jackhyf63 — Fri, 10 May 2019 18:54:15 GMT

I just saw announcement,they try to fixed the problem.