topic CRTC Wireless Code in Get Support

CRTC Wireless Code

Arman — Wed, 05 Jan 2022 12:27:43 GMT

What is this link for? Any one used it in past.

Re: CRTC Wireless Code

stonechucker — Thu, 09 May 2019 19:49:31 GMT

A quick Google search provides https://crtc.gc.ca/eng/home-accueil.htm

Re: CRTC Wireless Code

stonechucker — Thu, 09 May 2019 19:51:17 GMT

But... you probably what https://www.ccts-cprst.ca/for-consumers/complaints/ for the CCTS.

Also provided by Google.

Imagine that.. a search engine!!

Re: CRTC Wireless Code

computergeek541 — Thu, 09 May 2019 19:52:45 GMT

The "short" version of is provided here: https://crtc.gc.ca/eng/phone/mobile/codesimpl.htm

Re: CRTC Wireless Code

Arman — Thu, 09 May 2019 19:52:56 GMT

has anyone submitted any complain? (for lack of promised services)

Re: CRTC Wireless Code

will13am — Thu, 09 May 2019 20:11:36 GMT

@Arman wrote:
has anyone submitted any complain? (for lack of promised services)

You bet complaints have been submitted. I think about 1800 were registered due to the backlash for raising prices on the 2016 fall promo.

With respect to why there is a knowledge base is because it is a wireless code requirement that service providers make it known to customers that the CCTS is a vehicle for customers to initiate complaints about their service provider where wireless code violations may have taken place. Search the wireless code, there is a reference to this.

https://crtc.gc.ca/eng/phone/mobile/codesimpl.htm

Re: CRTC Wireless Code

Arman — Thu, 09 May 2019 21:02:34 GMT

OK. I think it is time to open for PM for lack of services and response to issues.