topic Re: Does Plan Change in Get Support

Does Plan Change

djcalixs — Wed, 05 Jan 2022 12:27:34 GMT

HI, I Currently on a $25 plan with 500MB data, unlimited Call and text. On site, shows the same type of plan changed to $30 per 30 days. Will this affect my original $25 plan?

Re: Does Plan Change

duffer900 — Thu, 09 May 2019 16:30:40 GMT

@djcalixs wrote:
HI, I Currently on a $25 plan with 500MB data, unlimited Call and text. On site, shows the same type of plan changed to $30 per 30 days. Will this affect my original $25 plan?

No, from what I understand you can keep your current princing, as long as you don't change anything.

My kids are on the same 25$ ones too.

That being said, they all have the old "prices are subject to change" policy like everyone else. 🙂

Re: Does Plan Change

Triguy — Thu, 09 May 2019 16:31:24 GMT

Your plan would remain the same unless you switch plans. The plan showing would be for new subscribers.

Re: Does Plan Change

zork1984 — Thu, 09 May 2019 16:47:24 GMT

@djcalixs wrote:
HI, I Currently on a $25 plan with 500MB data, unlimited Call and text. On site, shows the same type of plan changed to $30 per 30 days. Will this affect my original $25 plan?

Like others mentioned, your plan remains. I am actually curious that you can still see the $30 plan - it was removed completely shortly after the $25 plan got shafted.

Re: Does Plan Change

geopublic — Thu, 09 May 2019 16:52:04 GMT

@zork1984 wrote:
@djcalixs wrote:
HI, I Currently on a $25 plan with 500MB data, unlimited Call and text. On site, shows the same type of plan changed to $30 per 30 days. Will this affect my original $25 plan?
Like others mentioned, your plan remains. I am actually curious that you can still see the $30 plan - it was removed completely shortly after the $25 plan got shafted.

@zork1984The $30 plan as described is available as a "build your own" plan.

Re: Does Plan Change

kselmak — Thu, 09 May 2019 16:52:36 GMT

@djcalixs wrote:
HI, I Currently on a $25 plan with 500MB data, unlimited Call and text. On site, shows the same type of plan changed to $30 per 30 days. Will this affect my original $25 plan?

Hi @djcalixs

It is actually a new plan. Yyou do not have that plan although it has all the same features. So it will not affect you as long as you don't change to it.

They do have a right to change the price and they did that in the past. They gave very long notice, they contact the customers via sms and also offered some good alternatives. I believe it only happened to legacy customers, but I'm not 100% sure.

Re: Does Plan Change

djcalixs — Sat, 18 May 2019 13:38:14 GMT

Thank you for your reply.