topic Sim service in Get Support

Sim service

Arman0110 — Wed, 05 Jan 2022 12:26:44 GMT

It has been 2 hours since i had requested to transfer my number to public mobile but still no service

Re: Sim service

GR — Sun, 06 Oct 2019 23:42:56 GMT

@Arman0110 so you set up an account and ported your old number and nothing works? You should be able to call out and text out while the port is in progress!

Re: Sim service

geopublic — Mon, 07 Oct 2019 00:44:17 GMT

@Arman0110 Try restarting your phone. Can you call out?

Re: Sim service

stonechucker — Sun, 06 Oct 2019 23:52:25 GMT

Is your phone unlocked, and compatible with Public Mobile? Either of these will prevent it from working.

what is your specific phone model? What carrier were you with previously?

Re: Sim service

cellphoneuser1 — Mon, 07 Oct 2019 00:08:58 GMT

@Arman0110 wrote:
It has been 2 hours since i had requested to transfer my number to public mobile but still no service

Any error messages during activation? Who was the old carrier? Account might not be provisioned properly.