topic Re: Cannot Send Text Messages in Get Support

Re: Cannot Send Text Messages

Kaylamcgarry — Wed, 05 Jan 2022 12:25:26 GMT

My texting messageing isn't working. I set my own phone up last night through you guys and it lets me make calls and my data works. But texting doesn't work. I can't receive or send text messages and I'm not happy about it at all.

Re: Cannot Send Text Messages

GR — Sat, 05 Oct 2019 11:34:14 GMT

@Kaylamcgarry what kind of phone do you have?

Re: Cannot Send Text Messages

Kaylamcgarry — Sat, 05 Oct 2019 11:38:33 GMT

iPhone X

Re: Cannot Send Text Messages

GR — Sat, 05 Oct 2019 11:41:04 GMT

@Kaylamcgarry did you restart the phone and then try again?

Re: Cannot Send Text Messages

GinYVR — Sat, 05 Oct 2019 11:54:10 GMT

@KaylamcgarryFirst check whether iMessages works when you have a wifi connection or not. Also make sure the problem persists with the same SIM card in another phone, to make sure it is not the problem with the phone. Since Public Mobile is the lowest tier of the Telus corporation, it is cheap because it is up to the user to figure out what's wrong.

iPhone works the best if you do it in new setup. But it you don't want to do a backup and rest, try log out and in at your iCloud account under your name in Settings, then turn iMessages off and on again.

Re: Cannot Send Text Messages

ChuckYeah — Sat, 05 Oct 2019 12:03:27 GMT

You have added to an old post. For best results, open a new thread with your own issue. You'll get a lot more responses and people will be less likely to get confused with the details.

https://productioncommunity.publicmobile.ca/t5/forums/postpage/board-id/getting_started

Re: Cannot Send Text Messages

ChuckYeah — Sat, 05 Oct 2019 12:06:19 GMT

@GR wrote:
@Kaylamcgarry did you restart the phone and then try again?

When I restart, I usually shut down, take out the sim for 5 min, reinstall it and start the phone again.

Re: Cannot Send Text Messages

computergeek541 — Sat, 05 Oct 2019 18:29:10 GMT

These mesaages have been moved to create a separate message thread.