topic Re: data add on in Get Support

data add on

makeh — Wed, 05 Jan 2022 12:23:57 GMT

I need to add my data in Canada. What is the cost?

Re: data add on

hairbag1 — Thu, 03 Oct 2019 21:26:28 GMT

$30 for 1GB add-on.

1 GB Data....$30

200 MB Data....$10

Make sure you have $$ in Available Funds...log into My Account / Purchase Add-ons...make you selection. Then cycle phone off / on.

Re: data add on

popping — Thu, 03 Oct 2019 21:30:07 GMT

@makeh wrote:
I need to add my data in Canada. What is the cost?

PM data add-on is expensive posted by hairbag1.

Options to get more data:
1. If your current data limit does not meet your 30 days' need, you may change a plan with more data. You can do the plan from self-serve. You get your data back immediately with plan change.
2. If you need to create a moderator support ticket using the ? button at the bottom right hand corner of this page. Moderator wait time is 2 - 3 days. If your next renewal date is 2 - 3 days away, you may just on data diet for a few days until after renewal.
3. You can buy data add-ons $30 1GB data or $10 200MB data. Expensive option

Re: data add on

Triguy — Thu, 03 Oct 2019 22:05:18 GMT

You would need bto purchase and add it your account.

https://www.publicmobile.ca/en/on/get-help/articles/purchase-add-ons-through-self-serve

Re: data add on

geopublic — Thu, 03 Oct 2019 22:05:42 GMT

@makeh Click here.

Re: data add on

darlicious — Fri, 04 Oct 2019 08:15:37 GMT

@makeh wrote:
I need to add my data in Canada. What is the cost?

The data add ons are pricey but do roll over if you just need a back up for a day or two at the end of your plan cycle. You may want to change your plan to one with more data like from the $40w/5gb to the $50w/8.5gb. That's 3.5gb for $10 rather than $30 for 1gb. You can choose that now or on your next renewal. You cannot renew your current plan now without the moderators help. Just decide if changing your plan now and losing the rest of your current plan is worth it.