topic Re: Data in Get Support

Data

Xperia — Wed, 05 Jan 2022 12:22:54 GMT

Tech support? Data isn't working

Re: Data

GinYVR — Wed, 02 Oct 2019 17:14:07 GMT

@XperiaPublic Mobile doens't have a tech support department. Can you elaborate what isues you are having? Have you logged into your selfserve account see if you have any data left? Have you turned on data for your phone?

Re: Data

popping — Wed, 02 Oct 2019 17:18:35 GMT

@Xperia wrote:
Tech support? Data isn't working

Do the simple thing first. Enable data. Restart you phone with your PM SIM card installed. This will initialize your APN setting automatically.

If data still not working, manually change to APN setting.

https://apn-canada.gishan.net/en/apn/public-mobile

Re: Data

Triguy — Wed, 02 Oct 2019 17:22:07 GMT

Check your self serve account if no amount is showing then you have depleted your data. In that case you would either have to buy a data add-on or wait until your next renewal date.

Re: Data

srlawren — Wed, 02 Oct 2019 18:11:09 GMT

@Xperia wrote:
Tech support? Data isn't working

@Xperia is this a new activation and you haven't gotten data working at all yet? If so, what is your phone's brand and model? OR: are you an existing customer and data just stopped suddenly?

Re: Data

geopublic — Wed, 02 Oct 2019 18:11:35 GMT

@Xperia wrote:
Tech support? Data isn't working

@Xperia Maybe the network is down in your area or you have used up all your data allotment for you plan period.