topic Re: Us roaming addon in Get Support

Us roaming addon

Milliscent — Wed, 05 Jan 2022 12:22:28 GMT

I purchased the wrong addon and I need a refund

Re: Us roaming addon

GR — Tue, 01 Oct 2019 21:05:51 GMT

@Milliscent the best way is to contact the moderator_team by clicking here and they'll get back to you usually within 48 hours

https://publicmobile.ca.ada.support/chat/

In the meantime if you need the right add on immediately you should add more funds to your account and purchase the right add on! When the moderators get back to you then you can discuss the refund with them

Re: Us roaming addon

hairbag1 — Tue, 01 Oct 2019 21:09:17 GMT

@Milliscent wrote:
I purchased the wrong addon and I need a refund

PM philosophy is no refunds ...especially when customer errs. Plead your case to moderator and maybe have those funds applied to future renewal rather than a refund.

Let us know how you make out.