topic Re: Trying to add mastercard for auto pay in Get Support

Trying to add mastercard for auto pay

chaudhrycn — Wed, 05 Jan 2022 12:22:08 GMT

Unable to Process Transaction
Sorry, we are unable to verify your credit card information, so this purchase could not be completed. Your credit card has not been charged.

I called my credit card company they saying not getting requect for payment they are not declining.

Thsnks

Re: Trying to add mastercard for auto pay

NDesai — Wed, 01 May 2019 03:23:29 GMT

@chaudhrycn Try using incognito/private browsing mode. If that does not work, there might be some error with verifying your billing address.

Re: Trying to add mastercard for auto pay

chaudhrycn — Wed, 01 May 2019 03:33:16 GMT

Thanks for your reply Had and have tried may time with the incognit mode and I dont have a aprtment number either I need to send the message to the mod i think

Re: Trying to add mastercard for auto pay

NDesai — Wed, 01 May 2019 03:36:15 GMT

@chaudhrycn wrote:
Thanks for your reply Had and have tried may time with the incognit mode and I dont have a aprtment number either I need to send the message to the mod i think

Good idea. You can reach them via a private message to the Moderator_Team and they will get in touch with you as soon as they can.

Re: Trying to add mastercard for auto pay

Anonymous — Wed, 01 May 2019 04:09:59 GMT

@chaudhrycn wrote:
Thanks for your reply Had and have tried may time with the incognit mode and I dont have a aprtment number either I need to send the message to the mod i think

Is the Mastercard from a Canadian or American institution and are you using a Canadian or American address?

Also try not having the space in the postal code or dropping the last number.

Is it one of those prepaid kind of gift cards like MyVanilla (not Vanilla which should work)?

The address has to be identical to the credit card billing address unless it's one of those gift cards.

Re: Trying to add mastercard for auto pay

chaudhrycn — Wed, 01 May 2019 04:14:44 GMT

Its canadian credit card with canadian address and I use it daily plus online 3 to 4 times a week no problem ever except with public mobile no spaces in postel code either.