topic Re: my password is not working for phone no yyy-yyy-yyyy <- editable in Get Support

my password is not working for phone no xxx-xxx-xxxx

raghu — Wed, 05 Jan 2022 12:21:57 GMT

Hello,

The password is not working and when I ask for help the system ask email and username first I wrote raghu as it did not work I wrote shobana then too it did not work how can I solve this problem.

Thanks raghu and shobana

edited by comptuergeek541: phone number removed

My no is xxx-xxx-xxxxx

raghu — Tue, 01 Oct 2019 02:39:15 GMT

it is working but my password is not working as my husband Raghu gave the phone and phno to me shobana. Please activate my account

edited by computergeeek541: phone number removed

Re: my password is not working for phone no xxx-xxx-xxxx

dabr — Tue, 01 Oct 2019 02:32:31 GMT

Re: my password is not working for phone no xxx-xxx-xxxx

RossN — Tue, 01 Oct 2019 02:31:37 GMT

@raghu hi please remove your personal information you are on a public forum 3 dots top right corner edit your post

Re: my password is not working for phone no xxx-xxx-xxxxx

geopublic — Tue, 01 Oct 2019 02:32:06 GMT

@raghu

To submit a ticket to the Public Moderator Team click here . Enter Submit Ticket and then click on the Contact Us button to access the Public Moderator Team Assistance form.

Hope this helps.

Re: my password is not working for phone no xxx-xxx-xxxx

dabr — Tue, 01 Oct 2019 02:32:56 GMT

@RossN The phone number is still in your post. I tried deleting mine, but the number stays there. Need an oracle's help on this:)

Re: my password is not working for phone no XXX XXXX

hairbag1 — Tue, 01 Oct 2019 02:33:03 GMT

@dabr wrote:
@RossN The phone number is still in your post. I tried deleting mine, but the number stays there. Need an oracle's help on this:)

Re: my password is not working for phone no xxx-xxx-xxxx

computergeek541 — Tue, 01 Oct 2019 02:58:37 GMT

@dabr @RossN @geopublic

Please remove any such personal information when replying or quoting. This actually created quite a bit of work for me as I needed to edit each message individually.

@hairbag1 Thanks for going back and editing your post. I had was about 5 seconds away from doing that one too.

This thread has also been moved from Paying for your service to the Self Serve category and some messages from elsewhere were also merged into this thread as well.

Re: my password is not working for phone no xxx-xxx-xxxx

computergeek541 — Tue, 01 Oct 2019 03:16:40 GMT

@raghu

It's very important that you stop posting personally identifiable informaiton such as your name, address, PIN number, account number, phone number, e-mail addresses, mailing addresses, etc. I've asked this of you before in previous message threads. Posting your information here will not help you to restore your services or account access.

Please send a private message through Moderator_Team by clicking on this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Thanks, and I hope that the moderators can help you out.

Re: my password is not working for phone no xxx-xxx-xxxx

computergeek541 — Tue, 01 Oct 2019 02:56:10 GMT

@dabr wrote:
@RossN The phone number is still in your post. I tried deleting mine, but the number stays there. Need an oracle's help on this:)

No worries - I went through the thread with my magic eraser.

Re: my password is not working for phone no yyy-yyy-yyyy <- editable

Anonymous — Tue, 01 Oct 2019 03:11:29 GMT

@dabr wrote:
@RossN The phone number is still in your post. I tried deleting mine, but the number stays there. Need an oracle's help on this:)

Maybe I missed all the fun but if it was the subject line...it's editable. No Oracle needed (other than haste if a regular doesn't get to it before the magic eraser does)

Re: my password is not working for phone no yyy-yyy-yyyy <- editable

computergeek541 — Tue, 01 Oct 2019 03:21:22 GMT

@Anonymous wrote:
@dabr wrote:
@RossN The phone number is still in your post. I tried deleting mine, but the number stays there. Need an oracle's help on this:)

Maybe I missed all the fun but if it was the subject line...it's editable. No Oracle needed (other than haste if a regular doesn't get to it before the magic eraser does)

There were actually more messages before, but it looks like the spam filter (or a moderator) deleted a few of raghu's messages that also contained some personal info.

Re: my password is not working for phone no xxx-xxx-xxxx

dabr — Tue, 01 Oct 2019 18:41:16 GMT

@computergeek541 wrote:
@dabr wrote:
@RossN The phone number is still in your post. I tried deleting mine, but the number stays there. Need an oracle's help on this:)

No worries - I went through the thread with my magic eraser.

Thanks for the magic eraser:)

Re: my password is not working for phone no yyy-yyy-yyyy <- editable

dabr — Tue, 01 Oct 2019 18:43:54 GMT

@Anonymous wrote:
@dabr wrote:
@RossN The phone number is still in your post. I tried deleting mine, but the number stays there. Need an oracle's help on this:)

Maybe I missed all the fun but if it was the subject line...it's editable. No Oracle needed (other than haste if a regular doesn't get to it before the magic eraser does)

It got a little confusing, didn't realize the heading was editable, and then ran into errors while trying to edit the heading, before computergeet took over.