topic Re: Referral rewards in Get Support

Referral rewards

H3rnandez — Wed, 05 Jan 2022 12:21:42 GMT

I referred a friend last month and I haven't received my referral?

Re: Referral rewards

will13am — Tue, 30 Apr 2019 18:23:52 GMT

@H3rnandez, referral rewards for the referring party are handed out at time of renewal. The rewards are applied towards payment first. So you won't be seeing anything in your account until the early morning of renewal day.

Re: Referral rewards

H3rnandez — Wed, 08 May 2019 20:40:13 GMT

Thank you all for your responses, I still need a moderator to look into my account and apply my referral rewards.

Re: Referral rewards

geopublic — Wed, 08 May 2019 20:41:30 GMT

@H3rnandez wrote:
Thank you all for your responses, I still need a moderator to look into my account and apply my referral rewards.

@H3rnandez To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Moderator Hours: Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern).

Re: Referral rewards

BEER — Fri, 10 May 2019 01:09:39 GMT

@H3rnandez wrote:
Thank you all for your responses, I still need a moderator to look into my account and apply my referral rewards.

I have no doubt that your referral rewards will eventually be added to your account - nothing happens instantaneously ---- just be patient.

Re: Referral rewards

H3rnandez — Fri, 10 May 2019 02:02:57 GMT

Thank you for your response

I better get my rewards because we got 5 lines here!

Re: Referral rewards

dghu — Fri, 10 May 2019 14:27:15 GMT

The way it set up is that if you refer someone to public mobile, they will get $10 credit for activating a new line and as long as they keep the line, you get $1 per month off your plan cost.

I was on the same boat as you last month and was waiting for my $10 referral rewards, but was told by the moderator that I misunderstood the referral rewards program.

I will wait till the promotional period when both parties get $25 referral bonus to actively promoting Public Mobile to my friends and family members.

Re: Referral rewards

2948618016 — Fri, 10 May 2019 14:29:07 GMT

Very informative. Thank you!

@dghu wrote:
The way it set up is that if you refer someone to public mobile, they will get $10 credit for activating a new line and as long as they keep the line, you get $1 per month off your plan cost.

I was on the same boat as you last month and was waiting for my $10 referral rewards, but was told by the moderator that I misunderstood the referral rewards program.

I will wait till the promotional period when both parties get $25 referral bonus to actively promoting Public Mobile to my friends and family members.