topic MY SIM CARD HAVE LOCKED in Get Support

MY SIM CARD HAVE LOCKED

0130 — Wed, 05 Jan 2022 12:21:29 GMT

MY SIM CARD HAVE LOCKED

Re: MY SIM CARD HAVE LOCKED

Triguy — Mon, 30 Sep 2019 18:05:46 GMT

Do you need a PUK code and use a previous provider ? What brand and model of phone do you have ? if your phone is locked to a previous provider then you would need to contact them to unlock your phone.

If it is a Samsng you would need to contact them otherwise, you would need to submit a ticket by clicking on the question mark on teh bottom right.

Re: MY SIM CARD HAVE LOCKED

ilwons88 — Wed, 02 Oct 2019 00:31:07 GMT

I got a samsung s6 from fido. They gave me an unlock code but it won't work. They told me they need a puk code but I couldn't find it how can I got it. I can use my phone now.

Re: MY SIM CARD HAVE LOCKED

Dunkman — Wed, 02 Oct 2019 00:37:51 GMT

@ilwons88 wrote:
I got a samsung s6 from fido. They gave me an unlock code but it won't work. They told me they need a puk code but I couldn't find it how can I got it. I can use my phone now.

You can contact Samsung directly via phone or online live chat to get PUK code

Re: MY SIM CARD HAVE LOCKED

cavemantoronto — Wed, 02 Oct 2019 03:39:01 GMT

@ilwons88 wrote:
I got a samsung s6 from fido. They gave me an unlock code but it won't work. They told me they need a puk code but I couldn't find it how can I got it. I can use my phone now.

Exact message? Enter network unlock PUK? That means phone is locked. Old carrier or manufacturer gives that. Otherwise, it's a code for your sim card and you get that from Public Mobile. You need to know which one.