topic Re: Qs in Get Support

Qs

thly6127 — Wed, 05 Jan 2022 12:20:32 GMT

How do I get help if I have a technical issue?

Qs

thly6127 — Sun, 28 Apr 2019 16:50:46 GMT

Using a 250 Mb plan. Do I pay extra if I use more than $250 mb that month?

Qs

thly6127 — Sun, 28 Apr 2019 16:54:59 GMT

How to pay?

Qs

thly6127 — Sun, 28 Apr 2019 16:55:51 GMT

How to earn a community reward?

Qs

thly6127 — Sun, 28 Apr 2019 16:57:28 GMT

How do I know if there is a new promotion?

Re: Qs

hairbag1 — Sun, 28 Apr 2019 17:08:01 GMT

Keep an eye on Public Mobile website is prolly the best way. Seem to have promos fairly regular but unpredictable. Welcome to Public Mobile.

Re: Qs

popping — Sun, 28 Apr 2019 17:09:04 GMT

@thly6127

Watch the announcement section of this forum.

Re: Qs

Triguy — Sun, 28 Apr 2019 17:19:36 GMT

Depending on the technical issue, you can post to the community forum for assistance. If it can't be resolved then you can contact a moderator. Once you use up your data the you can either buy an add-on or wait until your next cycle. You can earn community awards by posting & replying to threads. Welcome to PM.

Re: Qs

Triguy — Sun, 28 Apr 2019 17:22:12 GMT

Here is how to get notified of promos.

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Re-How-to-get-notified-of-ANY-New-Promos-Announcements-System/td-p/323258

Re: Qs

wetcoaster — Sun, 28 Apr 2019 17:33:23 GMT

You could start by reading here: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/tkb-p/knowledge_base

Re: Qs

Tony8 — Sun, 28 Apr 2019 17:38:28 GMT

Hi, if you help others with questions regarding Public Mobile you earn credits.

Re: Qs

Tony8 — Sun, 28 Apr 2019 17:40:59 GMT

Public Mobile is pre-paid. When you run out of Data, it stops, you will not be charged for more.

The next 30 day period you may get a larger data plan, or buy a data add-on.

Re: Qs

geopublic — Sun, 28 Apr 2019 17:51:40 GMT

@thly6127 wrote:
Using a 250 Mb plan. Do I pay extra if I use more than $250 mb that month?

No, your data just stopps working.

Re: Qs

geopublic — Sun, 28 Apr 2019 17:53:43 GMT

@thly6127 wrote:
How to pay?

Click here.

Re: Qs

geopublic — Sun, 28 Apr 2019 17:55:24 GMT

@thly6127 wrote:
How do I know if there is a new promotion?

Check annoucments section above.

Re: Qs

geopublic — Sun, 28 Apr 2019 17:56:54 GMT

@thly6127 wrote:
How to earn a community reward?

Click here.

Re: Qs

hycm53 — Sun, 28 Apr 2019 17:58:45 GMT

@thly6127 wrote:
Using a 250 Mb plan. Do I pay extra if I use more than $250 mb that month?

No, you don't need pay extra, because after you are using up 250 Mb data, you data plan will be stop until next renew date.

Re: Qs

hycm53 — Sun, 28 Apr 2019 18:01:02 GMT

@thly6127 wrote:
How to pay?

You can set up auto pay, or using voucher to pay. But I would suggest auto pay, because using auto pay, you'll get $2 credit for every 30 days.

Re: Qs

hycm53 — Sun, 28 Apr 2019 18:03:08 GMT

@thly6127 wrote:
How do I know if there is a new promotion?

Look at this page left side, there are announcements:

https://productioncommunity.publicmobile.ca/t5/Public-Mobile-Community/ct-p/Public_Mobile_Community

Re: Qs

Lar — Sun, 28 Apr 2019 19:20:32 GMT

Using a 250 Mb plan. Do I pay extra if I use more than $250 mb that month?

There are no "over charges" with PM. Once you've used up the minutes or data, the phone stops working until you renew or choose an addon