topic Re: Signal strength dropping in town, dropped calls once and awhile in Get Support

Signal strength dropping in town, dropped calls once and awhile

Andrewbs — Wed, 05 Jan 2022 12:19:50 GMT

Hi does anyone have a solution ive changed my network connection from auto to 2g and 3g once and awhile ill have no connection or low connection any way to improve this?

Re: Signal strength dropping in town, dropped calls once and awhile

will13am — Sat, 27 Apr 2019 18:38:29 GMT

@Andrewbs , Public Mobile runs on 3G and 4G/LTE only. For phone calls only on 3G, data is on both. There's no 2G coverage. That may be why your are experiencing problems. What model of phone are you using?

Re: Signal strength dropping in town, dropped calls once and awhile

popping — Sat, 27 Apr 2019 18:39:01 GMT

@Andrewbs wrote:
Hi does anyone have a solution ive changed my network connection from auto to 2g and 3g once and awhile ill have no connection or low connection any way to improve this?

PM does not support 2G(GSM). This explains why you don't get any connection in 2G. Change to 3G only. Which phone are you using? If you have a phone support the LTE, you may get better signal by using auto 3G/LTE. You need 3G for phone calls. PM does not suppoer VoLTE yet.

Re: Signal strength dropping in town, dropped calls once and awhile

Andrewbs — Sat, 27 Apr 2019 19:30:15 GMT

Samsung s8 ill try only 3g and see how it goes before on auto it was dropping calls