topic Re: Sms add on in Get Support

Sms add on

Chefchrissava — Wed, 05 Jan 2022 12:19:10 GMT

I recently purchased us sms add on but I still can't send messages of receive any.. I don't know how thst works..any tricks?

Re: Sms add on

Anonymous — Sat, 28 Sep 2019 16:05:23 GMT

@Chefchrissava wrote:
I recently purchased us sms add on but I still can't send messages of receive any.. I don't know how thst works..any tricks?

That add-on only works while roaming in the states.

There is no texting add-on for while in Canada.

Sounds like you have a different problem.

What make/model/submodel are you using?

What about calls in/out? Internet browsing?

Re: Sms add on

GR — Sat, 28 Sep 2019 16:05:41 GMT

@Chefchrissava so you're in the states now? Can you log in to your account to see if it shows the US text roaming in your add ons?

Re: Sms add on

Chefchrissava — Sat, 28 Sep 2019 16:32:52 GMT

Yes im in the states, I bought the 8$ us sms add on, when i log in it shows balance of 8$...

Re: Sms add on

Master2001 — Sat, 28 Sep 2019 16:38:43 GMT

You just add $8 to your account, now you have to add SMS US add-on.

It’s a tow step process:

1- Add money to your account.

2- Add an add-on to your account.

Re: Sms add on

hairbag1 — Sat, 28 Sep 2019 16:39:20 GMT

Re: Sms add on

GR — Sat, 28 Sep 2019 16:39:38 GMT

@Chefchrissava ok go in buy add on and purchase the text one you want and after that you'll see it in the add on section on your overview page. Then restart your phone and it should work!

Re: Sms add on

Chefchrissava — Sat, 28 Sep 2019 18:28:44 GMT

That was too easy!

Thanks!

Re: Sms add on

darlicious — Sun, 29 Sep 2019 11:40:06 GMT

@Chefchrissava wrote:
That was too easy!
Thanks!

Great when you get home assign a solution to someone. It's a little pat on the back for members efforts and an easy way for other users to quickly find a solution to their problem without having to post. Thanks and have fun!

Re: Sms add on

Dylan3 — Sun, 29 Sep 2019 23:32:34 GMT

The add on only works when you are in the unites states

Re: Sms add on

Master2001 — Mon, 30 Sep 2019 00:43:56 GMT

He is in unites states.

And he said it is working now.