topic Re: Auto pay is not working again in Get Support

Auto pay is not working again

rylanc2008 — Wed, 05 Jan 2022 12:18:35 GMT

I have readded my auto payment details for the 2nd time. I love your svc but i want the payments to come out automatically and i have done this 2 x.

What is the problem

Re: Auto pay is not working again

Dunkman — Fri, 27 Sep 2019 21:04:37 GMT

@rylanc2008

Are you able to manually load funds into your available balance? Is your phone working right now?

With credit card information for autopay, the address has be be exactly the billing address. If apartment number, leave that section blank.

Re: Auto pay is not working again

Lar — Fri, 27 Sep 2019 21:05:14 GMT

Best to contact the moderators to ge them to sort it out once and for all.

Use the at bottom right to start a ticket. Give them your pin number and phone number. Cheers

Re: Auto pay is not working again

cavemantoronto — Sat, 28 Sep 2019 03:00:26 GMT

@rylanc2008 wrote:
I have readded my auto payment details for the 2nd time. I love your svc but i want the payments to come out automatically and i have done this 2 x.

What is the problem

Do you have a different credit card that you can try?

Re: Auto pay is not working again

darlicious — Sat, 28 Sep 2019 09:14:24 GMT

@rylanc2008 Have you entered the addressee info exactly how it appears on your statement. All caps or a combination of caps and small letters. Directional address? 123 west 1st ave or 123 1st ave west or 123 1st ave W or avenue? Try exactly as printed.