topic Re: No Internet Since Yesterday in Get Support

No Internet Since Yesterday

Jcarlsilva — Wed, 05 Jan 2022 12:17:38 GMT

I do not have access to the internet since yesterday and ive tried reseting my phone by removing my sim card and battery back.

Re: No Internet Since Yesterday

LovesToPM — Thu, 26 Sep 2019 18:47:48 GMT

@Jcarlsilva wrote:
I do not have access to the internet since yesterday and ive tried reseting my phone by removing my sim card and battery back.

Did you also restart your phone?
Make sure to check your APN settings and to enable mobile data.

Re: No Internet Since Yesterday

hairbag1 — Thu, 26 Sep 2019 18:59:14 GMT

@Jcarlsilva wrote:
I do not have access to the internet since yesterday and ive tried reseting my phone by removing my sim card and battery back.

Log into My Account...does your plan show as Active or something else ? When is your plan renewal date ? You prolly run outta data.

If you log into My Account and check Data and Add-ons...if you don't see data mentioned..that means it's been used up.

Re: No Internet Since Yesterday

geopublic — Thu, 26 Sep 2019 19:10:27 GMT

@Jcarlsilva wrote:
I do not have access to the internet since yesterday and ive tried reseting my phone by removing my sim card and battery back.

@Jcarlsilva Access selfserve and make sure the data counter is displayed on your overview page. If not, then it means that you have used up all your data.

Re: No Internet Since Yesterday

Jcarlsilva — Fri, 27 Sep 2019 04:44:59 GMT

I appreciate all the responses, I just have the data setting off in my setting so i put it back on. nothing to worry about as my internet is back on. Thanks guys!

Re: No Internet Since Yesterday

Anonymous — Fri, 27 Sep 2019 04:49:57 GMT

@Jcarlsilva wrote:
I appreciate all the responses, I just have the data setting off in my setting so i put it back on. nothing to worry about as my internet is back on. Thanks guys!

All the usual things the regulars figure the problem might be and no one said the dead simple ...um...is the data mode on? 🙂

Glad you got it going and thanks for the update.

Re: No Internet Since Yesterday

LovesToPM — Fri, 27 Sep 2019 05:08:06 GMT

@Jcarlsilva wrote:
I appreciate all the responses, I just have the data setting off in my setting so i put it back on. nothing to worry about as my internet is back on. Thanks guys!

Thanks for the update.

I guess my original reply wasn't clear enough.

@LovesToPM wrote:
@Jcarlsilva wrote:
I do not have access to the internet since yesterday and ive tried reseting my phone by removing my sim card and battery back.

Did you also restart your phone?
Make sure to check your APN settings and to enable mobile data.